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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.1

based on 475 reviews
81%
Recommend This Property

Ratings Breakdown

475reviews

  • 5 Stars
    258
  • 4 Stars
    103
  • 3 Stars
    45
  • 2 Stars
    36
  • 1 Stars
    33

great hotel

By

August 18, 2017

platinumelite

excellent stay and will stay again
very clean hot tub did not work no towels at pool

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Great place to stay.

By

August 17, 2017

club

I enjoy coming to Holiday Inn. They are great. I have come here for the past three years and stay here and it get better every year I come. Great people with awesome attitude and very helpful.

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Very Accomidating and Great Staff

By

August 16, 2017

club

The hotel had a few hiccups, but I credit the staff for holding it together and always with a smile. The beds were so comfortable and the room, perfect. Love the airy feeling of the hotel and the close proximity to restaurants and freeways.

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Very clean and pleasant staff

By

August 16, 2017

club

I stayed with a conference of women, and everyone went out of their way to ensure that everything went smoothly.

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Will not stay here again.

By

August 12, 2017

platinumelite

Rooms smelled of smoke. Hotel is old even though remodeled a few years ago. Bathrooms outdated and too small.

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Good service

By

August 09, 2017

club

I was very disappointed with the woman at the front desk. I was greeted as an IHG member, but was not told about ANY of the amenities of the hotel.
The room service was horrible my pizza was burnt on top and not cooked in the middle when I called down to tell someone they seemed more and more bothered than wanting to fix the problem. The 2 cans of sprite were both dented on the top and flat, as if they had been dropped.
The second floor hallway was very warm and had a bad musty odor. I have stated in older hotels that do not have this problem.

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Great hotel facilities and good staff, but not good guest rooms.

By

August 09, 2017

club

As stated above, guest rooms with uncomfortable beds and in-window air cond means a bad nights sleep

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Customer Service

By

August 08, 2017

Great Customer Service with a friendly and accommodating staff!

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Check-in and overall stay

By

August 06, 2017

From check-in (they guy was brilliant) through to breakfast, cleaning staff and bar staff. Everyone was extremely friendly and helpful and genuinely pleasant.
Many thanks.

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Great Choice

By

August 05, 2017

club

Good stay- close to airport for next day early flight

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Decent Hotel, no breakfast buffet

By

August 03, 2017

club

Decent hotel in DFW. There's no free breakfast, and the hotel restaurant isn't exactly cheap.

They lost my reservation on check-in, but were able to accommodate me eventually.

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A great place to stay.

By

July 31, 2017

This is a great place to stay. The staff is very friendly and service oriented. The hotel is conveniently located.

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