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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 628 reviews
86%
Recommend This Property

Ratings Breakdown

628reviews

  • 5 Stars
    375
  • 4 Stars
    183
  • 3 Stars
    44
  • 2 Stars
    18
  • 1 Stars
    8

关于直接询问我的住宿目的

By

January 16, 2017

有位服务人员很热情的在再次接待我时询问我的住宿目的 说道 又来了 来玩吗 虽然热情 但询问方式让我觉得涉及隐私 不便于具体回答

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前台服务一流,床铺舒适,早餐一般

By

January 16, 2017

club

前台服务热情,房间大小舒适,有免费WiFi,唯一不足就是早餐不太适合口味,总体评价还是不错的。如果下次有机会还会预定相关的酒店产品。

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地理位置好,设施新,服务热情

By

January 15, 2017

platinumelite

房间设施良好,位置好,Sohu楼就在边上,去机场也不会堵车,周边休闲购物方便,升级的套房一级棒,


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位置适合商务,家庭还是偏了点

By

January 14, 2017

离地铁站都有点距离,公交车楼下就有,酒店层高很好,噪音干扰几乎没有,睡得很舒服,地毯灰尘有点厉害,空调舒适,暖气很足。

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酒店入住评价

By

January 13, 2017

club

比较干净整洁,服务温馨。
每次入住都能提供饮品赠券,缓解旅途疲劳。
但是对于结账,对于信用卡还要进行带卡解锁预定金服务有点不理解。一般不需要这样的操作。结账环节需要改善提高。

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床铺够大,有婴儿床

By

January 11, 2017

club

带宝宝出行,给我们提供了很好的婴儿床服务,因为作息时间的关系未能体验到早餐服务,也没来得及去泳池和健身房,总之总体满意,下次还会考虑入住。

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向方恒假日的梁阿姨致谢

By

January 11, 2017

感谢梁阿姨在我入住期间及时响应相关要求,为我拿来了新的办公椅,提醒我注意身体,多喝水,感谢。入住的感觉非常好,从进门办check in到后面进房间,水果饮料一应俱全。也希望之后方恒假日的价格可议更加优惠,希望更多次来入住。

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服务非常好

By

January 09, 2017

club

半夜抵达酒店,入驻非常快,对我进行会员问好,由于我喜欢大床房,在现有大床房不具备的情况下果断并给了房型升级。好评!

卫浴条件不错,不过卫浴用品有提升空间。

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一般

By

January 09, 2017

空调不好, 下水堵住, 其它尚可。 前台态度不错, 优悦会的待遇还可以。 不过感觉酒店的管理有点落后。

没有更多评论了。 没有更多评论了。 没有更多评论了。

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有待提高

By

January 08, 2017

club

空调需要维修。入住时房间没有拖鞋,由于空调原因,第一晚休息很差,第二天晚上只能关掉空调,却又有点冷。温度不能调节造成的后果

Posted byHotelStaff
January 10, 2017
尊敬的客人您好, 感谢您选择北京方恒假日酒店并对我们的客房提出非常宝贵的意见与建议。由于客房空调原因给您此次入住带来的不便,我们感到非常抱歉。您的反馈意见对我们非常重要。关于您所反应的空调问题,酒店已作出相应整改。请放心,我们将会不断改善软件及硬件的不足之处,努力为您和其他客人提供更好的入住体验。关于您提及的拖鞋问题,通常酒店拖鞋放在壁柜里,方便您使用。 再次感谢您对酒店一直以来的支持,期待再次莅临北京方恒假日酒店,您将会发现我们所作出的完善与改进! Cici Wang
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总体满意

By

January 08, 2017

platinumelite

第二次入住了,提前致电酒店说晚点入住,到房间后发现送了水果,开了夜床,枕头很喜欢,房间的mini bar设置有点尴尬,总体满意。下次来试试健身房

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行政酒廊还不错

By

January 08, 2017

platinumelite

行政酒店高于一般Holiday inn的水平。但房间有些老旧。本人喜欢淋浴房,但这个酒店大部分房间为浴缸。欢迎水果的水平一般,甚至比不上一些holiday inn express的水平。

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