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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 813 reviews
86%
Recommend This Property

Ratings Breakdown

813reviews

  • 5 Stars
    463
  • 4 Stars
    248
  • 3 Stars
    61
  • 2 Stars
    27
  • 1 Stars
    14

抜け漏れサービス

By

July 23, 2017

club

朝食時間の6時に行くと、入口のスタッフはまだ準備状態
卵焼きやオムレツのサービスはシェフおらず
次の日にもっと遅い時間に行くが、状況同じ
残念でした

チェックアウト前日にタクシーを頼むが当日来ず

施設はよいのですがねぇ

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服务态度好,商务首选

By

July 23, 2017

platinumelite

多次入住该酒店,很好的体验,由于天气太热,房间空调负荷很大,有点热,前台积极协调解决。服务质量很好,酒店也非常清洁。标准化流程很适合商务出行入住。

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去机场很便利

By

July 20, 2017

去机场打车很便利,早餐很丰富,由于是深夜入住,入住办理得比较慢,房间设施都不错,周边没来得及仔细看。

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Strategic location

By

July 18, 2017

Shutter bus services is great. All the staffs are nice and they are willing to help when you approach them.

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地理位置优越,服务中规中矩

By

July 18, 2017

club

房间比较大,酒廊比较大,硬件设施还不错,不是很满意的是洗澡的空间有点局促。床还是比较舒适的,希望在入住时能询问顾客需要什么类型的枕头。作为高端酒店来看,比较中规中矩。

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Thanks to the team in Beijing

By

July 16, 2017

This was a great stay at the Hotel.. i come back for sure.

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great service, highly recommended

By

July 13, 2017

club

1. fast check-in /out
2. great, prompt service provided by reception and guest service center
3. fresh, silent room, good view, but the decoration is not quite well

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设施还行,服务态度有待提升

By

July 13, 2017

整体设施比较满意
前台服务有待提升
酒店标识不明显,出租车师傅找到酒店大门花费较长时间
清洁阿姨服务态度好
就这些

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服务一流

By

July 13, 2017

platinumelite

酒店前台接待服务比较温馨,办理入住快捷方便,有会员赠品,房间布局合理,安静,舒服,服务人员卫生清理及时,经常会有问候语

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Sehr gutes Hotel für Business und Urlaub

By

July 12, 2017

club

Schönes, sauberes und gut ausgestattetes Hotel. Gut vom Flughafen zu erreichen, U-Bahn Station in der Nähe.
Es was außerhalb vom Zentrum dafür aber auch etwas ruhiger.
Gut ausgestattete Zimmer mit sehr guter Klimaanlage.
Freundliches Personal das allerdings nicht immer Englisch spricht.
Kleine Shopping Mall mit vielen Restaurants direkt am Hotel.
Das Frühstück ist, für ein Hotel in China, gut.

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床铺舒适 房间干净

By

July 11, 2017

club

房间很干净。有泳池和健身房可以锻炼。酒店位于高层,视野很好,可以俯瞰望京。接待人员的服务态度很好。有烧烤自助可以选择。免费停车场,车位很充足。附近的餐厅和便利店种类繁多。

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Good hotel to stay in but service can be improved.

By

July 11, 2017

The hotel itself is in a decent neighbourhood and suits the business purpose of my trip but the attitude of the hotel staff still has room for improvement. Most of them weren't courteous or friendly. The breakfast included could also do with more variety as well. Rooms looked clean initially but upon closer inspection you will find some spots that may have been overlooked by the cleaning staff.

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