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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 746 reviews
86%
Recommend This Property

Ratings Breakdown

746reviews

  • 5 Stars
    432
  • 4 Stars
    221
  • 3 Stars
    55
  • 2 Stars
    26
  • 1 Stars
    12

床卧具舒适

By

May 23, 2017

club

酒店的床具很不错符合holidayinn标准。大堂的布置实在是太混乱了,摆放的东西中不中洋不洋的,不知道是不是业主的口味,真心没发接受啊

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前台应提升服务态度

By

May 23, 2017

club

重复的工作内容使人机械化。每天都要应对大量客人办理入住、办理退房,这样的工作确实容易让人疲倦。但是既然选择了这份工作,难道不应该热爱吗?前台是酒店能体现人性化的第一道风景线,不需要很复杂的工作内容,只需要微笑,以及简短的问候,客人自然能体会到这份实实在在的温暖。女性工作人员比男性工作人员更容易让客人感到亲切,这是天然的优势。所以礼仪与迎宾很少有男性从业人员。希望在贵酒店前台工作的男性能改善服务态度。

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方便 地理位置优越

By

May 23, 2017

club

拔草入住。整体满意度低于预期。卫生间漏水问题员工也表示无法解决。床品清洁度不够且不舒适。空调不太好用。

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很好的体验

By

May 22, 2017

服务都很好。安静,整洁,满意,位置好,设施先进齐全完备。还有什么问题吗?应该都说过了。说的很多了,还不够五十个字吗?为啥评论要有字数限制?不太科学的。

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standard Holiday Inn

By

May 22, 2017

北京方恒假日,标准的假日酒店,方便的位置,一切正常,别无选择,还会再来,享受酒店提供的一切,接受酒店的服务。

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服务一流,地理位置很棒

By

May 21, 2017

club

游泳池超出预期,水质很好,人也比较少,白天去采光很明亮。酒店地理位置也很好,距离望京很近,有不少好吃的。整体来说比较满意,下次还会考虑住同样的酒店。

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Good place to stay

By

May 18, 2017

club

Nice location, English speaking and full service hotel. Only challenge was food where I was looking for Vegeterian options and there was nothing much in breakfast for that. For one night that wasn't an issue. will consider staying there again

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房间整洁,餐饮一般

By

May 17, 2017

club

早餐及客房送餐的质量有待提高,早餐油炸类过多,送餐的口味不佳。早晨check out的服务人员比较少,如果早上有紧急公事或者赶飞机,就比较受影响了。

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很好的一次入住

By

May 16, 2017

club

很开心的入住,交通便利,特别安静,也很干净。喜欢这里的氛围。离望京soho不远各种吃的应有尽有,希望以后能常来

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舒适的酒店

By

May 15, 2017

房间硬件设施都很满意,酒店的服务水准也很高,自助早餐的菜品丰富;地理位置也非常好,方便出行,宗旨一切都很完美!

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住宿体验不错

By

May 12, 2017

club

不考虑优悦会会员体验还不错,会员体验一般。洲际的通病就是优悦会会员都是没啥服务,就给个饮料券。⁽⁽ƪ(ᵕ᷄≀ ̠˘᷅ )ʃ⁾⁾ᵒᵐᵍᵎᵎ

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惜しいサービス

By

May 10, 2017

ゴールド会員のためか、ウェルカムフルーツが置いてあるのはうれしいのですが、食事用のナイフではりんごとなしの皮をむけないため食べられません。サービス全般的には満足していますが、部屋が寒い時に暖房がつかないのは改善して欲しいです。

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