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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.5

based on 840 reviews
87%
Recommend This Property

Ratings Breakdown

840reviews

  • 5 Stars
    526
  • 4 Stars
    217
  • 3 Stars
    66
  • 2 Stars
    14
  • 1 Stars
    17

前台服务人员态度不错

By

February 19, 2017

club

前台人员态度不错,人比较热心,出现问题没有推脱,主动协助解决,守住旅店的门面和档次,及时给我们办理了入住,并解决了我们的困惑,让我们得到及时的休息。

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感受尚佳

By

February 19, 2017

基本上可以体现假日的一贯水准,客房面积不大,还算整洁,游泳池也不大,不过是玻璃顶,算阳光泳池,但健身的洗浴比较老旧,花洒是固定的,小孩子用起来不是很方便。周边交通不是很便利,没有地铁站,只有几个公交车站,好在出租车还算方便。

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假日酒店中的服务旗舰

By

February 18, 2017

这家酒店开业时间虽然有些早了,但服务真的没得说,早餐也比较丰富,员工的主观能动性非常强,在京城同业中比很多皇冠的服务都好,可谓假日酒店中的服务旗舰店!

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床铺舒适

By

February 17, 2017

服务人员热情周到, 床铺舒适整洁,前台接待很随和友善,尤其行政套房服务人员。 早餐丰盛,希望下次能保证更新鲜的水果等食材。期待下次的入住。

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一家性价比超高的假日

By

February 17, 2017

第一次入住这家假日,位置离西客站很近,有泳池,桑拿,配套比较完善。员工服务也到位,只是大堂吧点饮料的服务感觉不专业,有些随意。整体评价很好,会再次入住。

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Pefect stay

By

February 16, 2017

I stayed in IHG hotel many many times, and also stayed at most of the Beijing hotels, this hotel is really good both on the service and facility, especially in service, the employee are really professional and friendly with the best experience for the guest, also the price is good, food is good, everything is good...... recommend.....

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老牌酒店,服务不错

By

February 16, 2017

住这家酒店应该是在10几年前,酒店保养不错,服务也可以. 需要重点提的一点建议是: 酒店应该对高级会员区别对待,至悦会员和白金会员享受同等的升级待遇,似乎没有区别,会员体验不是太好.

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Perfect feeling

By

February 13, 2017

The hotel service is perfect and all the hotel stuff gave me excellent feeling.

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服务很棒,日餐味道很好

By

February 08, 2017

club

前台和礼宾的服务很棒,让人有宾至如归的感觉。预定部提前沟通到店时间,预留房间。一楼日式自助餐味道很好,下次还会去吃。

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再次入住,很不错

By

February 08, 2017

platinumelite

对于高级会员的房型升级比较大方,地段也比较方便。希望能够改进电视的信号,电视频道已经足够多,但是信号不好,不够清晰。免费送的水果中橙子有点烂了,希望能够注意到这些细节。总体很满意。

Posted byHotelStaff
February 09, 2017
尊敬的客人,欢迎您再次入住北京中环假日酒店,感谢您对我们提出提出的宝贵意见与建议。由于信号问题导致电视不够清晰和水果的问题为您此次入住带来的不便,我们感到抱歉。您的反馈意见对我们非常重要,酒店相关部门已经开始检查线路并作出相应解决措施,我们也将加强对员工的培训与督导。请放心,我们始终致力于为客人提供更好的入住体验。再次感谢您对酒店一直以来的支持,期待再次莅临,您将会发现我们所作出的完善与改进!
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良好的入住体验

By

February 07, 2017

良好的入住体验,服务人员态度非常亲切,交通便利,环境不错,性价比高,值得推荐入住。。。。。。。。。。。。。。。。。。。。。。。。。

Posted byHotelStaff
February 08, 2017
尊敬的客人,欢迎您入住北京中环假日酒店!我们很高兴您对酒店作出的好评和称赞!您的肯定是我们前行的动力,酒店将不断提高服务质量,带给您更多惊喜体验。再次感谢您对中环假日酒店的厚爱,衷心期待着您的再次光临!
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服务热情

By

February 07, 2017

服务热情,周到。但是泳池设施或者说设施的使用让人觉得不符合贵酒店品牌。更衣室体感温度低于外部温度5-10度,淋浴出来后非常冷。

Posted byHotelStaff
February 08, 2017
尊敬的客人,欢迎您入住北京中环假日酒店,感谢您的点评!很抱歉由于泳池更衣室的体感温度低给您带来的不便。该问题已经得到了我们的重视和解决。您的意见和建议是我们酒店不断优化和前进的基石,相信在您下次光临的时候,我们定能为您营造一个设施完善,轻松舒适的健身环境。再次感谢您的惠顾和意见,真诚期待您下次的莅临和检验!
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