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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.4

based on 668 reviews
84%
Recommend This Property

Ratings Breakdown

668reviews

  • 5 Stars
    374
  • 4 Stars
    222
  • 3 Stars
    40
  • 2 Stars
    15
  • 1 Stars
    17

Food

By

May 26, 2017

club

Just awful food, whether Chinese, Western or Indian. Drinks very poor. Executive Lounge of poor quality.

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服务与环境欠佳

By

May 26, 2017

club

早餐环境, 特别是餐桌不够干净, 服务人员形象邋遢不精神,咖啡没奶等等。离店结账, 开发票速度很慢。

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床品舒适,设施齐全

By

May 24, 2017

club

服务周到,床品舒适,空调效果稍慢,浴室空间偏小,地理位置适合商务出差不适合旅游,价格比其他假日酒店偏高一点,但设施相应也更好。

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早餐好吃

By

May 24, 2017

早餐很好,菜品丰盛。晚餐上菜挤慢,价格较高。其他都好早餐很好,菜品丰盛。晚餐上菜挤慢,价格较高。其他都好早餐很好,菜品丰盛。晚餐上菜挤慢,价格较高。其他都好

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Good hotel - convenient location

By

May 23, 2017

I have been staying at Holiday Inn Haidian on a number of occasions to attend courses at nearby Tsinghua University. The location of the hotel has been the primary reason for staying there, and I have always enjoyed my visits. The staff is friendly and knowledgeable, and the general experience of staying there is good.

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Comfortable Sleep, but needs better staff and ameneties

By

May 20, 2017

club

Room was nice and comfortable, But staff was not very responsive. There was no bar/lounge at the hotel, but they did serve alcohol at the restaurant. The area gets very sterile in evenings. No major shopping area nearby. This property needs a major uplift to accommodate business travelers.

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住宿感受

By

May 19, 2017

platinumelite

- 酒店前台整体服务印象很好,热情周到。但离店那天前台服务态度冷淡,业务不熟,发票名头沟通多次才弄明白。发票上的印章也不清晰;
- 早餐服务一般,吃过的餐盘无人收拾,个别服务员在聊天;7点后,还有个别菜品没有上全,例如:肉加馍;
- 跟酒店迎宾讲希望帮助打个车,遭到拒绝,回答:我们酒店不帮助客人打车;
- j酒店入住欢迎水果第一天没有送,第二天经过多次沟通21:30后才送到;

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服務不錯

By

May 16, 2017

club

服務不錯,訂餐及送餐都很好
下次會繼續選擇入住
不過希望會有折扣多一點,會更吸引人。

服務不錯,訂餐及送餐都很好
下次會繼續選擇入住
不過希望會有折扣多一點,會更吸引人。

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服务一流,设施完善,性价比高

By

May 16, 2017

platinumelite

酒店的服务和设施符合对假日品牌的预期,但是周围交通不是很方便,幸好有共享单车,适合在附近出差的人,比较周围基本没有竞争对手。

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Great stay near haidan district

By

May 13, 2017

platinumelite

Very welcoming holiday inn location with really great service. Although there was some construction in the lobby for a hairdresser?? Reception was still weloming, the rooms were clean and the bed very comfortable. I would stay again.

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床铺舒适,餐饮一般

By

May 13, 2017

房间整洁,床铺舒服,周围安静,餐饮一般,尤其是早餐,少,有时现做的煎蛋,煎饼等待时间较长,貌似员工的问题。

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前台位置欠佳,大堂摆设太乱

By

May 12, 2017

进入酒店后,大堂位于右侧,位置较偏且前台不宽,人多时常常效率太低。大堂的正中位置陈设太杂乱,后面的酒水吧显得没有私密感。

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