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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 545 reviews
88%
Recommend This Property

Ratings Breakdown

545reviews

  • 5 Stars
    321
  • 4 Stars
    130
  • 3 Stars
    37
  • 2 Stars
    40
  • 1 Stars
    17

Front desk

By

March 23, 2017

platinumelite

The staff were very helpful and accommodating. I felt they wanted to make my stay as pleasant and relaxing as possible. You have a great team!!!!

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Broome-Chenango

By

March 21, 2017

club

I feel the breakfast selections are not adequate and they are overpriced when you can use a facility that offers breakfast with your stay.
A member of our party got coffee in the lounge since we had a short wait before entering the dining room and another member paid $2.75 for a cup of coffee in the dining room. This did not seem fair.

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good service

By

March 21, 2017

club

good service and comfortable bed with plenty of pillows

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Snow

By

March 18, 2017

club

Good service given the circumstances. Staff did a great jib

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Winter Storm Stella

By

March 18, 2017

Mark, Bob and Kaylee were fantastic during this emergency stop during winter storm stella.

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food

By

March 17, 2017

Need more of a verity of food thats on the menu. Breakfast time was a disappointment to

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My stay

By

March 15, 2017

Overall it was a great stay. I will be using this same hotel again next week. Only thing is had to drive couple of miles to get good food.

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Bar staff was very rude and unprofessional

By

March 15, 2017

club

Other than the bar staff and the wait for our room it was a decent place to stay.

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Great Front Desk

By

March 04, 2017

platinumelite

I called the morning of my stay to inquire about an upgrade as an IHG PLATINUM ELITE member and the front desk associate (Lindsay i believe) was extremely unhelpful and borderline rude. For ''tis reason, I did not ask again upon upon check in however that associate (a different lady) was very kind overall.

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Comfortable beds, friendly staff

By

March 02, 2017

club

Staff made you feel welcome. Room was very comfortable and clean.

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Great location

By

March 01, 2017

club

Short walk to hockey arena. Staff was very friendly. Room was very clean, comfortable and quiet.

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Binghamton Holiday Inn

By

February 28, 2017

club

Everything at the hotel was fine. It was clean. Very friendly staff in all departments. The one thing that I would complain about, was that the back of the bench in the restaurant kept moving when people on the otherside of the bench would move. But it's no big deal.

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