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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 643 reviews
88%
Recommend This Property

Ratings Breakdown

643reviews

  • 5 Stars
    381
  • 4 Stars
    153
  • 3 Stars
    47
  • 2 Stars
    44
  • 1 Stars
    18

Nice stay

By

August 19, 2017

The people are excellent! Always cheerful and nice. The building is showing age but comfortable. The riverfront side is much better for sleeping.Best kept secret is the riverfront patio. Better food drinks and view can't be found .

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Excellent 3 day group stay

By

August 18, 2017

club

Check in was a breeze and was greeted by a friendly gentleman who recognized me as a IGH rewards member right away. All my room preferences were met. The room was quiet, clean, had a beautiful view of the river below, and the walking trails. The room temperature was perfect, never had to adjust it even. The beds were super comfy and I loved all the pillows! We had included breakfast in our hotel room cost which saved us money in the long run. I highly recommend doing that if you can. Then you just ask at the front desk for your breakfast vouchers either the night before or just before getting breakfast. There was no problems with getting or using them they were good for anything in the resturaunt or the buffet. Everything was delicious that I had. The buffet was the best it offered about everything fresh fruit, yogurt, Cinnamon French Toast, Scrambled eggs with or without cheese, bacon and sausage, cereal, and more. The in room coffee was great and if you asked they would give you extra. There was always coffee available downstairs in the resturaunt entrance for free tea also. The bathroom in the room was very clean and well stocked with towels and the essentials, Bath and Body Works products were a definate plus. The maids did a great job and were very friendly as were all the staff I met. There was always people cleaning! It was a very well maintained hotel inside and out. There was a shopping mall attached to the side of the hotel if you had wanted to shop. And a CVS across the street and several resturaunts within walking distance. I had booked several rooms here for a group trip and there were no complaints. We had a group dinner during a busy night while the hotel was also hosting a wedding reception and a class reunion, plus the Speide fest was going on so they were sold out. They seated us right away and the service was excellent. My only complaint was they had run out of an ingredient for one of the drinks we had wanted. The food was great and reasonable. Later that night Styx joined the hotel band to play a couple songs so that was Epic! It was awesome! They posed for pictures with everyone who wanted one. Everyone in our group was satisfied with the hotel and resturaunt. I even forgot my sweater when we left. I called the next day they transferred me to house keeping and they said they had it thankfully. They asked how I would like to go about getting it back. I requested that they ship it to me so they did for the cost of shipping. I highly recommend this hotel. Out of all the hotels we stayed at during our trip the Holiday Inn Binghampton Downtown was by far the best! I will be back again next year for another group trip!

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Comfortable beds. Internet was good

By

August 17, 2017

club

Good beds. Internet, the staff was very nice. Breakfast was good. We also ate dinner it was ok what we got. Relaxed. Had our room cleaned at a reason time. Enjoy being tgere.

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Great Value

By

August 16, 2017

club

I stayed at a Holiday Inn while on my way to Niagara Fallls. Beds are comfortable. Breakfast and parking is included. Food at the restaurant is great as well as the drinks at the lounge. Not fancy at all, but a great value.

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Location, location, location

By

August 15, 2017

club

Visited the area to participate in a four day junior golf tournament. The hotel could not have been more convenient. It's an excellent place for junior golfers and their families.

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Stay

By

August 11, 2017

club

The stay was great. The kids eat free breakfast. And enjoyed the buffet in the morning.

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Recent stay

By

August 10, 2017

club

No points given even though full price stay.
Shower curtain wouldn't stay in tub. Rod too high.

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GreAt stay

By

August 10, 2017

club

Beautiful hotel . Very clean . Super friendly staff . Loved my stay . Would recommend this hotel . The room was really quiet and big .

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Getting Better

By

August 08, 2017

club

I used to stay here a lot because of the proximity to The Lost Dog restaurant. The hotel eventually got worse and wasn't worth staying there. I returned for the first time in about five years and the hotel has been renovated and upgraded. The staff is much more professional and friendly. It was a much better experience but the hotel still has some issues such as the form you need to sign before checking in about unregistered guests staying in your room and guests cannot stay past midnight, quiet time along with the standard smoking penalties and other regulations. Reading it makes you wonder why these rules are necessary and that maybe I picked the wrong hotel. Turned out the stay was problem free and very quiet. I will likely stay there my next trip to Binghamton.

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Great for a quick stop

By

August 08, 2017

club

We were driving up north and had to find a place to crash for the night. This hotel did the trick! Not sure I would go back, but it was very clean and the staff was very friendly.

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Good staff, accomidations could have been better

By

August 08, 2017

club

The staff was excellent, efficient and attentive.
The pool and food in the dining area were average.

However, the room was uncomfortable for sleeping and could have been cleaner.

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Stay at Hotel with 4 children

By

August 06, 2017

club

Staff was very friendly. It is not much of a child friendly hotel with the exception of the free food for kids. Outside grounds are definitely NOT child friendly.

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