Rated 3.6 out of 5 by 402
Rated 4.0 out of 5.0 Very nice staff
While the staff was pleasant to deal with I was very disappointed in the cleanliness of the tub. See attached photos.
November 28, 2015
Rated 2.0 out of 5.0 by Flight cancelled Dave bad night's sleep
Flight was cancelled so I used miles to stay over for next day flight. Initial service was good but when I went to bed the sheets were not clean so I decided to sleep on the sofa instead of changing rooms but the sofa cushions were damaged. Next morning after bad night sleep I was awaken by the cleaning folks trying to enter the room at 7:30 AM. Not what I am used to from HI!
November 28, 2015
Rated 4.0 out of 5.0 by AndyJJ Great service and close to Downtown.
Great staff that was willing to help in any way. The hotel was just a 5 minuite drive to the BJCC convention center and very close to the Birmingham Airport.
November 18, 2015
Rated 4.0 out of 5.0 Friendly evening staff
Good for one night when flying out from BHM airport, only a 3-5 minute shuttle ride. Rooms are quiet to be that close to a busy airport.
November 17, 2015
Rated 5.0 out of 5.0 by walt69 Overall great service
Corrected action by Ms Anderson regarding one of my room problem was outstanding.
November 7, 2015
Rated 5.0 out of 5.0 by Dvori12 Love this hotel!!
Clean, comfortable. Nice staff
Will return again. Stay here.
November 6, 2015
Rated 5.0 out of 5.0 by Kendallbendall Great Location
Close to airport and clean modern rooms. Front staff was great. Early complimentary airport shuttle service was key.
November 5, 2015
Rated 3.0 out of 5.0 by rowltyd NICE HOTEL, BAD AREA
Hotel was very nice, and staff was friendly and helpful, but this property is in a bad part of town. We didn't personally experience any problems, but just know the area is not good (i.e. run down properties surrounding, drunks walking the surrounding roads, etc.).
It's just a short drive to many great restaurants and shops.
November 2, 2015