Rated 3.6 out of 5 by 497
Rated 1.0 out of 5.0 by Phillip74 Terrible Place, Rents Rooms By The Hour
Holiday Inn should remove their name from this location. I travel "A Lot" & a Holiday Inn is my 1st choice to stay at. When I think of a Holiday Inn, I think of comfort, I think family oriented, I think clean, & I think of Great customer service. The ONLY thing this location has is Excellent Food. The Chef is Great!
GM Management-if you want to call them that-was constantly by the pool having meetings, complaining & raising their voices at one another, so swimming was ruined. We called maintenance to fix our TV, but they couldn't. We were tired of someone in & out of our room for so long, we said forget it on the new TV they decided on. The maintenance "boy" was nice, but had no clue on customer service, since he decided to drink a beer while trying to fix the TV. The AC did not work. It was Hot in the lobby, & the room. We had to constantly ask for towels, & was told it was standard to only put three in a room, even though we had four guest, very inconvenient! The middle elevator would only take you to the 2nd floor at first, then if you tried again, & again, it would take you higher. After talking to staff, (Which don't talk highly of management) & other people who "hung" out outside of this place, we found out that the motel "Rents rooms by the Hour", They had people living there, & there was drug trafficking going on through the side door of the place, after late hours. I witnessed a young lady "tripping out" & puking on herself. There are some quality employees here, but NOT quality management.
If I wanted to stay at a place like this, I would have looked up a different motel, not a Holiday Inn. Again, I recommend investigating this motel, & removing the Holiday Inn name off it, especially if you keep your management staff.
June 14, 2016
Rated 1.0 out of 5.0 by Gumballs Look elsewhere
This hotel was first off hard to get parking,not that great of a check in, the the air conditioning wasn't on in the hall ways or the elevator and it was so hot. Then the rooms smelled horribly like smoke and old musty smell. Then the air was not working properly in the rooms so it was hot also. Then we try to go to sleep and the toilet kept filling up every 10 min. So it was hard to sleep due to the loudness of that. Then to make matters worse they wanted 10$ for each person to eat breakfast! Stay here at your own risk. The cleaning could use some training as well. The toilet paper holder had ashes in it. I wasn't very comfortable with resting due to being concerned about the cleaning of the room and bedding.
June 11, 2016
Rated 2.0 out of 5.0 by Cluck50 Not what I expect
Not what I expected from a Holiday Inn. But it will get you where you want to go.
June 6, 2016