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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

3.8

based on 953 reviews
79%
Recommend This Property

Ratings Breakdown

953reviews

  • 5 Stars
    364
  • 4 Stars
    307
  • 3 Stars
    125
  • 2 Stars
    86
  • 1 Stars
    71

My great waitress

By

May 27, 2017

There is a waitress called Chantelle that is superb. She has a great way about her. Her customer service is great, she is attentive, polite, listens to me and has a lovley smile. She makes my stay

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Great sleep and rest

By

May 26, 2017

club

Room was great, bed very comfortable, best nights sleep in a hotel. Bathroom rather small and very steamy after a shower, no extractor fan. Found the food available rather expensive for what you got. Breakfast (which was included in room price) there was a nice selection but we did have some issues with the toaster which wasn't working properly. Overall stay was enjoyable would go back but would eat out.

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Excellent stop over venue

By

May 23, 2017

club

I have used this Hotel for many years and have always enjoyed my stays here. Looking forward to staying again. Good food, very friendly and helpful staff.

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Business stay

By

May 22, 2017

platinumelite

I use this hotel every week for business in the area. The hotel staff are helpful and friendly and are a great source of local knowledge.
I find the hotel an ideal place to relax after a long day, soak in the pool or just to switch off in the outside seating area.
would recommend this and many other Holiday inns around the country

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Happy assertive staff

By

May 19, 2017

club

Great food , happy polite assertive staff , cozy room

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Great location, very friendly,engaging staff,I enjoyed my stay !

By

May 14, 2017

From checking in and the very attentive and engaging staff, my stay he was very good. Another point to raise was the service, really good and again, very engaging staff. This hotel was clearly well managed with a nice friendly atmosphere.

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Custome Service poor

By

May 12, 2017

club

Unable to amend booking.The telephone reception was extremly poor and lacking knowledge.

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Nice Prperty and comfortable

By

May 10, 2017

The location is great and the rooms are clean and the ambience is good. The fitness centre is nice.

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review

By

May 08, 2017

very good service clean hotel dinner was very good and breakfast

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Very good stay at the best hotel near Walsall.

By

May 05, 2017

club

another very good weeks stay at the best hotel in the area near Walsall.
great stay, friendly and chatty, helpful and attentive.
excellent food, cooked perfectly and well presented.
decent choice of drinks at the bar.
Sorin behind the bar makes a most excellent Cappuccino.

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Spacious room

By

May 04, 2017

club

Spacious, clean rooms., great sleep with no noise.

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Ok experience

By

May 03, 2017

The hotel is comfy but we had issues with our TV which couldn't be fixed to the next morning.

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