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  • 1 888 HOLIDAY
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Rated 3.9 out of 5 by 319 reviewers.
Rated 5.0 out of 5.0 by High Standard Hotel Top class staff, food and comfortable surroundings, would recommend it to anyone. April 20, 2015
Rated 3.0 out of 5.0 by remove the smokers from the hotel entrance Reasonable hotel and comfortable bedroom as most Holiday inn's. Smokers sitting outside hotel entrance put me off as you have to walk through them smoking to get into the hotel. Build smokers an area where they can go away from hotel entrance. When arriving at resturant two waitresses we chating and ignored me. I interupted them and asked for a table, they didnt look too happy about it, but Im the customer and dont want to hang around while they chat. Hotel resturant was quiet but took a long time for food to arrive. Drinks were late, waitress excuse was "sorry drinks were left on the bar counter"? sorry? just bring it to me! Things can be improved. April 20, 2015
Rated 4.0 out of 5.0 by Business Hotel stay Nearest to my final destination for the following morning. Well placed in the centre of Bolton so easy to walk around if you wanted to go and explore. All the usual IHG facilities. No complaints, it is a standard Holiday Inn offering their usual level of service. Rooms are not the biggest, but then it is not that sort of Hotel. Would use again if in the area for another business trip. April 20, 2015
Rated 5.0 out of 5.0 by Excellent Hotel I've stayed in the Holiday Inn Bolton on many occasions and I have to say that the staff are very friendly and helpful and always make you feel genuinely welcome. The gym has recently been fitted out with new equipment and apart from being a bit on the small side, is a great facility. The car parking spaces are very tight and at times you have difficulty getting a space (however you can use the car parking facility adjacent to the hotel which only costs £1 overnight). Some of the rooms, although comfortable, would benefit from being refurbished. The hotel is great value for money and is ideally situated in the heart of Bolton centre. April 15, 2015
Rated 2.0 out of 5.0 by Holiday Inn, Boltion I was not greeted with the usual 'Gold' member welcome. We were then given the room access card and told it was on the 2nd floor! When we got to the room we found out that it was a room for the disabled, and, we had not been asked if this was OK or not. The sink was }too low as are not disabled and there was no 'mixer' tap so when you used }the hot water you could get burnt quite easily. Also, as I using the WC I could see the underside of the sink which had red marks on it which I assumed was 'blood'. At the time of checking out there were other visitors present so I did not want to make a fuss by having other guests hear my complaint. I can provide photos of this as well should you require them as this not the usual high standards of the Holiday Inn Hotels. I felt that because I had used my 'Reward Points' for this reservation I was considered as a 2nd class citizen from when we checked in. I had stayed in another Hotel in London 2 days prior to this stay where we received far better customer service. I look forward to receiving your prompt response on this complaint please. Thank you. April 13, 2015
Rated 5.0 out of 5.0 by Comfortable room and great service Overall experience was good, staff friendly and helpful. The Executive room was worth that little bit more - comfortable with good additional amenities. Room and bathroom were clean and shower worked well even though looking a little dated. Bar/Restaurant area clean and modern and well staffed. Food was a reasonable standard and menu had plenty of choices - good value offers as well. Pool and gym were an added bonus if you have time to use them and onsite parking is always handy. April 13, 2015
Rated 4.0 out of 5.0 by Clean and comfortable The bathroom was a little tired and not 100% clean but the overall experience at the Holiday Inn Bolton was a comfortable one. The staff are very friendly and helpful (especially as I kept getting locked out of my room which they did offer to move me to resolve) and the public areas are well maintained. April 13, 2015
Rated 5.0 out of 5.0 by comfortable bed, good staff clean hotel and rooms, good staff service, meals were tasty and good value for money April 11, 2015
  • 2015-04-25T11:23:05.841-05:00
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