Rated 3.9 out of 5 by 323
Rated 2.0 out of 5.0 by repeat visitor to Bolton Tired, forgotten and over rated
I have been visiting this hotel for many years and the bedroom quality has never been updated. They are tired and worn out.
If you are given a room on the first or second floor and the room number is an odd number such as 209 etc., then you are guaranteed not to sleep because of the very noisy air conditioning.
The bedroom are so tired that none of the baths have bath chains and all of them do not have toilet roll holders, the toilet rolls hang around lose and if you are lucky to get a bath plug is lays lose also. the wall paper is hanging off around the walls and the windows are grubby.
The breakfast is a buffet style which is not a problem, however, is is overcooked and hangs around under lamps for hours, I have never had a fried egg that has a soft yolk and the sausages and bacon are cremated and often stuck to the serving trays because they have been there so long. I have complained countless times about the quality of the food and nothing changes.
The evening restaurant food is expensive and there is reasonable choice, but when will the menu change?
The biggest problem is the time from ordering to receiving your food, two courses typically takes 90 minutes even when there are only two or three tables being served.
One last suggestion, the parking is wholly inadequate so why does the waste ground at the side of the hotel (old church) not get opened up?
This hotel is popular with business guest because of two reasons, price and loyalty points!
April 25, 2015
Rated 4.0 out of 5.0 by wayneoooo Hotel Bolton
Free parking and internet and well positioned and good value
April 24, 2015