Rated 4.0 out of 5 by 161
Rated 5.0 out of 5.0 by klutsic Friendly Staff
The front desk staff at check-in were very sociable, offering the rewards card 'snacks' and even allowing the girls to pick two (shhh don't tell!) They made a point of congratulating the girls on making it to the tournament level games that weekend.
The breakfast room waitress was fabulous. She made a point of finding out why were in the area and immediately recommended area suggestions relative to our soccer plans. She even offered directions to our soccer fields. At the end of the meal she gave each of the adults 'to-go' coffee cups so we could get a coffee for the road. I wish all restaurant experiences were like this!
June 30, 2014
Rated 4.0 out of 5.0 by KZnuj Good night's stay / food ok
This Holiday Inn is very comfortable. The quality of the food and the cost was average. I was disappointed that there was not a complimentary breakfast included for the price of this stay.
June 30, 2014
Rated 3.0 out of 5.0 by PJ76 OK Hotel with few options in the area
They do as well as they can with qa 30 year old property that really needs either replacement or a major renovation.
June 29, 2014
Rated 5.0 out of 5.0 by SBQ2 Quite place to relax
Good place to relax after a business trip. Free internet access and quiet surroundings.
June 28, 2014
Rated 5.0 out of 5.0 by TLSO BEST PLACE IN MA
We stayed in a chain hotel in Leominster MA the first night of our stay in MA. Needless to say it was one night to many. The second night we moved down to Holyoke and stayed in another chain that was even worse. I found your place and wish it was the fist place. I was the best night. I wish that we would have found it the fist night we were there. On Sunday we drove to Northampton for graduation and my two daughters stayed and took advantage of the pool and room service. They stated that the staff was very friendly even checked on them while they were swimming to make sure everything was ok. It is a ways from where we were visiting family but it is more than worth it. I enjoyed that it was off the road and tucked in the woods. From now on Holiday Inn and the hotels related to them will be my CHOICE hotels.
June 28, 2014
Rated 5.0 out of 5.0 by Dawnpbaby Beautiful and comfortable!
My family and I stayed for 5 nights, in conjunction with my daughter's wedding and reception held there. With help from the staff, the wedding and reception were wonderful. The food was great, and the staff overall were so helpful. Hopefully we can stay there again!
June 25, 2014
Rated 3.0 out of 5.0 by hotel-motel Avoid this place.
The hotel needs updated. Bad. It was dirty, stained carpet, and not well lit. They provided old appliances and equipment.
Service was subpar. The breakfast buffet was flat out terrible.
I reserved a King bed and got two twin beds. They said they don't guarantee beds in a room. If that's the case then don't book them.
I would rather drive further and stay in a better place. Actually, I could save money and buy a tent and stay in that. At least it would be clean...
June 24, 2014
Rated 2.0 out of 5.0 by LSONM the only game in town
The hotel was chosen for its convenience for a larger group of local attendees. The meeting facilities were OK. The hotel rooms have decent space but are dated
June 23, 2014