 Guest Reviews
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79%
Recommend This Property
Overall Experience 4.1
79%
Recommend This Property
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Very nice, clean hotel
ByHoliday goer
August 09, 2016
I have stayed at this hotel many times and it is always clean and nice. The bathrooms are smaller than some of the other Holiday Inns and that is my only complaint. The staff is always very helpful and nice, too.
Nice Place to Stay
ByMikeBusinessTravelerIHG!
August 08, 2016
The hotel is clean and nice. Rooms might seem slightly dated, but still pretty nice. We really enjoyed breakfast, and dinner/drinks at the Restaurant
Very over priced and no continental breakfast
Byjesbdjs
August 04, 2016
We were told that our room would be close to the reception desk but discovered it was all the way on the other side of the hotel. For the price we were expecting there to be a continental breakfast. We didn't get a very good night sleep due to the beds being very soft and uncomfortable.
Comfortable bed/clean hotel
ByKarene1414
August 01, 2016
This property was extremely clean and the rooms comfortable.
Perfect for our trip
Bycmad654
August 01, 2016
great location and staff, more than accommodating to our needs
Great location
Byoverload
July 27, 2016
Right off the interstate with restaurants close by. Can walk safely.
Billing problems with NO signs of fixing it.
ByReally Wow!
July 24, 2016
Traveled on business and checked out one day early. When I returned home I found I had been charged for my actual stay and then a separate charge for an extra day that I did NOT stay. I called the hotel 3 times and each time they admitted they made a mistake and yet NO reimbursement back to my credit card. The first time I called I was suppose to receive an email confirming they took care of the problem- NOTHING. Called second time- NOTHING. Called a third time and again they just confirmed the problem over the phone and yet no reimbursement- NOTHING. The front desk also tried to give me a non itemized receipt which is unacceptable for a business travel reimbursement. Stayed at this hotel 2 years ago and it has really gone downhill in terms of service and upkeep. I am not happy about the time I am spending having to call the hotel/credit card company to get my money back.
Convenient Location
ByDawnofsummer
July 22, 2016
We stayed at the Holiday Inn during our recent travels. We chose it for the location to the airport and the free airport shuttle. We had a comfortable night's stay. What stood out was the level of friendliness of all the staff! They were very welcoming and eager to help.
Overnight Stay that wasted points
ByRDK75
July 17, 2016
I wasted my hard earned points when the level of comfort I am accustomed to with other Holiday Inn Express hotels was not close to being met. I just found that the beds were not comfortable, no free breakfast (not told at time of reservation) and that our room was placed right by the ice and vending machines and outside entrance door. Not very accommodating for a "valued" IHG Rewards member. This will not make me less likely to stay at other HIE's, just to this one.
Nice for a family stay
ByOklahomatim1
July 15, 2016
Breakfast is not continental which is a 0/5 stars for me. The pool and hot tub were excellent. Wifi was spotty as the facility is large and it would drop or switch between channels as you moved in/out of your room. Key Card access is needed to get through the pool to the other rooms, which is a bit of a pain, but you generally have it with you anyway.
Rooms were nice, though cleaning was late (which many times didn't happen because we were back from touring).
Still a nice place to stay.
great service
Bymickles6k
July 11, 2016
service was great. room felt like the 80's. Outside and inside rooms could use updating.
Ample choice of pillows and comfortable bed.
ByToots57
July 11, 2016
As a single person with 2 Queen beds I had plenty of room. The bath room was neat and clean but counter space may have been cramped if more people were in the room.
The swimming pool was excellent for serious exercise with room to swim laps even with other guests present..