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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 490 reviews
82%
Recommend This Property

Ratings Breakdown

490reviews

  • 5 Stars
    256
  • 4 Stars
    128
  • 3 Stars
    42
  • 2 Stars
    28
  • 1 Stars
    36

Exceeded expectations

By

April 27, 2017

club

When we travel we normally stay with a competing hotel chain. As there were none available in this area we decided on Holliday Inn. We were pleasantly surprised with the quality of amenities, friendliness of staff . Based on our recent stay we certainly will consider Holiday Inn for future stays.

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Nice Hotel

By

April 26, 2017

club

It was a nice experience overall. Don't get a room near the bar if you are staying over Saturday night. The music from the bar is loud until 2am.

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Great location

By

April 26, 2017

Great hotel, great location, great ammentities , Sam Adams bar

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Musty smell

By

April 22, 2017

club

Stayed on first floor. Room was dated and smelled musty.

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Awful Service

By

April 22, 2017

Woke up to banging on floor due to carpet being installed and when asked if they could quiet it down after traveling 17 hours was told no and said we can leave

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Friendly staff

By

April 20, 2017

platinumelite

The staff is always friendly. Makes my trips into Allentown enjoyable. Breakfast is always top notch.

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Allentown

By

April 20, 2017

platinumelite

Good - outside was a little dirty and needs some upkeep

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Good

By

April 18, 2017

Good would stay again. Good place for price. Average Holiday inn

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Awesome stay

By

April 18, 2017

club

This was a awesome Holiday Inn plenty of parking staff was joyful and very helpful and it was very clean. I would defiantly recommend you to stay here

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Least favorite Holiday Inn in the Allentown area

By

April 17, 2017

I checked in at 5:00pm and the first surprise, room was not ready. According to the receptionist it takes 5 more minutes. After 2 minutes she grabbed all her belongings and left, I assume end of her shift and I already had an idea that nobody knows about my situation. After 10minutes standing around I approached the other receptionist and sure enough she didn't know I was waiting for my room. Finally I could get into my room. What a disappointment. Mattress was probably 10 years old, totally worn out, in the bathroom, everything was on a extremely low height, the mirror was so low I couldn't see anything above shoulder....and then the AC kicked it and made a sounds like a 50 year old compressor. So I requested another room which I luckily got w/o complications. Room was similar except AC noise, btw, why having a thermostat in the room and not connected to the AC so the only option is on or off...makes a good night sleep when the AC is constantly running. Will not stay here aging, every other Holiday Inn in Allentown is way better.

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Comfortable bed

By

April 15, 2017

Was very clean and I was able to get a free cup of coffee in the morning

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plumbing

By

April 14, 2017

platinumelite

The sink and shower would not go down. The toilet was very slow in flushing.

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