Rated 3.8 out of 5 by 334
Rated 4.0 out of 5.0 by Filta Group Good location for Basildon business
Stayed here a couple of times when visiting clients in Basildon. Prefer this location as it is easy to get to and is in a nice location. Parking is good and there is lots of it so you don't have to worry about your car.
October 12, 2015
Rated 2.0 out of 5.0 by Yukiusagi サービスの姿勢がよろしくない
October 10, 2015
Rated 2.0 out of 5.0 by Woo297 Good location, poor staff
The hotel has the potential to be a great place to stay however we had the unfortunate timing to be there during some awful TOWIE themed evening which meant they were running the halls all night making a horrific noise which the staff did nothing about so our entire party trying to sleep before a wedding the next day (including the groom) had at best 5 hours sleep.
On top of this the air con unit in our room did not work and despite promises that evening and in the morning no one came to fix it and it was incredibly warm and stuffy.
The pillows on the bed felt very cheap and thin, the bathroom needs up dating and a deep clean but overall the room was clean.
Breakfast would have been nice had the air con not been on full blast meaning all the food was cold and the breakfast host looked like he had been dressed by a child.
Milk was served in a mug because they had run out of milk jugs so every time we tried to pour the milk it went everywhere.
Very disappointing experience, the only saving grace at this hotel was the barman who was excellent.
The pool looked nice but we didn't have time to use it.
October 6, 2015