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Rated 4.4 out of 5 by 278 reviewers.
Rated 4.0 out of 5.0 by Good Service I had some problems with my key card working. The staff was very kind and very willing to help fix this problem. They were also able to answer all of my questions and direct me to the services I required. The room was comfortable and clean, but there was a lot of noise from the hallway outside the room that I could hear. Other than that I was very satisfied with my stay. November 23, 2015
Rated 1.0 out of 5.0 by Nice Place/Unhelpful Staff I like the hotel. Rooms are ok. Locals are a rough crowd. There was a noise problem in my floor, so I decided to checkout rather than deal with it. No apology from front desk person and no offer of another room. November 18, 2015
Rated 5.0 out of 5.0 by Great Stay Very comfortable stay. Bed and furnishings were in great shape and well-maintained. This was a return stay and would continue to recommend in the future. November 9, 2015
Rated 1.0 out of 5.0 by Poor Customer Service Had night scheduled on Aug 23, 2015 and my wife ended up in the hospital for several days. I was not actually thinking about hotel reservations at this time but more of my wife's health issues. I was charged for the night as per hotel policy. I called a few weeks later and spoke with a desk attendant who assured me that we would be credited for the night because of the situation. I was never credited. A week or two later I spoke with another individual who told me he would check with the manager about this situation and call me back. Never heard back from him. When I called back he answered and I reminded him of the situation and he forwarded me to the managers voice mail. I left voice mail for this woman and she couldn't be bothered to respond. I have been a holiday inn priority club member since the 1990's and that is now in question due to their lack of customer care. If this is how Holiday inn chooses to handle their long term customers, then maybe it's time to move on November 3, 2015
Rated 5.0 out of 5.0 by Sleeping experience Mattress had a slant to it. Forgot how small a Full Size bed an be! October 27, 2015
Rated 5.0 out of 5.0 Excellent Comfort and Amenities Was a very pleasant stay with a great staff Lounge and Clean Room and Bathroom October 27, 2015
Rated 5.0 out of 5.0 by Nice stay Nice hotel. Being located in downtown Bridgeport I expected it to be not such a nice hotel but it exceeded expectations October 27, 2015
Rated 2.0 out of 5.0 by I thought I was still in the 1990's Will not be my 1st choice for a Holiday Inn when I return to the area. We expected a lot more from A hotel of this size so close to large upscale cities. We were visiting from out of town to attend Fairfield University Parents Weekend. OMG, very outdated and dirty. Staff was great but for the money we way October 26, 2015
  • 2015-11-24 T10:58:18.401-06:00
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