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Rated 4.5 out of 5 by 104 reviewers.
Rated 5.0 out of 5.0 Best Holiday Inn Hotel I have stayed so far! I use Holiday Inns most weeks working away. What I must say is that my recent stay in Leeds was the best ever. Great place, great staff, lovely room and superb food! August 13, 2013
Rated 3.0 out of 5.0 by Wedding night When we arrived a wedding was in full swing and the room we had been allocated was right across the courtyard it was so loud we could not hear the tv even with the windows closed. When we complained we were moved straight away to another room that was much better. We also got upgraded which was nice. The staff in the resturant were very nice but reception seemed to be short of staff as there was long periods when nobody was actually behind the desk- a new experience for me at a holiday inn. Trays of leftovers were at the bottom of the stairs complete with empty vodka bottles, I assume from room service. Several members of staff walked past but they took several hours to be cleared. August 9, 2013
Rated 5.0 out of 5.0 by fantastic stay,we were made very welcome it was our first time with holiday inn, although as a child we used to stay with you in Zululand, South Africa and i must say we had an excellent stay with you in your hotel and will definitely use you on our next stay when we come back to Yorkshire again. August 6, 2013
Rated 5.0 out of 5.0 by Good Location & Friendly Staff I recently stayed at this hotel while working away from home. This hotel is in an ideal location for the Brighouse Industrial Estate which is just across the road. Staff were very nice and friendly at all times, more so when my room card wouldn't work. Food from the bar was good but a touch on the expensive side. Would definitely stay here again. August 5, 2013
Rated 5.0 out of 5.0 by Wonderful Experience! We as a family of 4, 2 adults & 2 children (11 & 8), have stayed at this hotel around 6 times now when we visit family in Halifax. We keep coming back as we know the room is spacious, clean & very comfortable! The staff are helpful and professional and the food is wonderful too - especially the buffet breakfast! The main draw for us is the pool & leisure facilities. The kids love going for a swim, then a jacuzzi and even a few minutes in the sauna! The courtyard is lovely for a relaxing cuppy or drink in the sunshine and overall a very family friendly hotel. We will be back time and time again - thank you! July 5, 2013
Rated 5.0 out of 5.0 by 1st Class Hotel We stay at the Holiday Inn Leeds Brighouse whenever we get the opportunity. The service, friendliness of Staff, cleanliness throughout, comfort of bedrooms and quality of food is excellent. Would highly recommend this venue for all special occasions. July 2, 2013
Rated 5.0 out of 5.0 by Great Staff Great hotel to come always welcoming food good rooms always spotless June 18, 2013
Rated 4.0 out of 5.0 by Work A nice hotel with very friendly staff in a good location. Karen and the breakfast staff are 1st class June 6, 2013
Rated 5.0 out of 5.0 by Outstanding service in a wonderful hotel I have stayed in many Holiday Inn properties, previously, but this is by far the best. Without exception, staff were helpful, friendly, and keen to do as much as possible to ensure that my stay was good. The hotel looked fairly modern, and was in excellent condition. My room was large, clean, and well-appointed. The swimming pool was excellent, and the perfect preparation for the excellent breakfast. If I was in need of accommodation in the area again, I would have no hesitation in staying here again. May 31, 2013
Rated 5.0 out of 5.0 by great holiday I stay here a lot - by choice, a great holiday, fab friendly staff and lovely accommodation. wonderful swimming pool. May 28, 2013
Rated 5.0 out of 5.0 by Excellent Hotel I have stayed many times at this hotel on Business and Pleasure. The Hotel is Pleasant, the Staff are great, nothing is too much trouble. The Rooms are spacious and very clean. I always great Upgraded straight away as a Priority Member without any fuss. All staff are very helpful and curtious Will stay many times more. Well done to all Darren May 1, 2013
Rated 4.0 out of 5.0 by Helpful staff, spacious room We stayed at this hotel for 2 days recently to use as a base whilst visiting the peak district. Our room was very spacious and well appointed. When asking Heath the barman directions to Skipton he typed out instructions which were idiot proof and we arrived there without a hitch. All the staff were very helpful, and special mention must go to Luke, he has the patience of a saint, one of the guests who we sat on the next table to at breakfast on both days was extremely demanding and his accent was not easy to understand but Luke took it all in his stride and was very professional (as were all the staff who dealt with this guest). Breakfast was very nice and had plenty choice. Very pleasant stay indeed. April 26, 2013
Rated 5.0 out of 5.0 by Fabulous welcome! What a great place to stay in West Yorkshire, very convenient to all major towns. The staff were fantastic, nothing too much trouble and friendly smiles all the time. So well trained! The decor hasn't changed that much in twenty years but it doesn't matter at all. It is all kept spotlessly clean. Guests are made to feel at home right away. The room was enormous, comfy beds and terrific amenities. We must admit to being a bit worried when we saw a big wedding reception there on Saturday night but it was kept well out of the way and we didn't hear a single noise! Food great and a real bargain too. We really enjoyed our stay. Thank you. April 22, 2013
Rated 5.0 out of 5.0 by Kindly personnell Very friendly personnell Good leisures, But unfortunately, during my last week spent in HI Leeds, You doublecharged a dinner to my bill. So I' ve payed one dinner in the restaurante, and in the same evening, You carged on my bill a dinner in a bar in addiction. Yes, you've well understand, I've payed two dinner in same day. I've payd without any checking......... Trusting on HI.......... Ciao Paolo April 17, 2013
Rated 5.0 out of 5.0 by Excellent Hotel with good facilities The hotel location is just off the M62, yet there is no noise from the motorway. Reception is large and spacious and I was greated as a platinum priority club member. The rooms are large, clean and well maintained . The restaurant is also large with very helpfull staff. There was a new waiter there this visit who didnt quite know what was on draft from the bar and had to go back a couple of times, but give him his due, hed did it with a smile and was most helpfull. Breakfast was also a good experience with helpfull staff and a fantastic selection. Even a pancake maker this time, thats new :-) The Bar area is also large, very clean and with a friendly helpfull Bar Man. There are also Pool and Gym facilities which I didnt use this time but are also very nice. In Summary, an excellent hotel with fantastic staff. I would definately recommend this hotel April 13, 2013
Rated 4.0 out of 5.0 by m62 view Good location; just a pity that the internet is not free March 29, 2013
Rated 4.0 out of 5.0 by Good view of the M62 You can see it but not hear it. Rooms are as you would expect. The food is ok, go for the meal deal. If you want or expect free wifi - go somewhere else. March 21, 2013
Rated 5.0 out of 5.0 by Comfortable bed and really friendly staff I really enjoyed my stay, The hotel very clean and tidy March 8, 2013
Rated 4.0 out of 5.0 by Good location Just off the M62. Good facilities and good service. Meal deal voucher is good value March 7, 2013
Rated 4.0 out of 5.0 by Location and comfort very good This hotel is the best in Yorkshire. Yes it isnt boutique, Yes it isnt super luxury however., I think this hotel is good because: Location is great - no hassle finding it and if you are up and off on business or leisure you can be back on the motorway in seconds.. Food - good value for money and arrives at the room promptly Comfort - yes clean and tidy room Internet - bit expensive - considering you can pop to the local Costa Coffee and get free access for the price of a £ 1.99 coffee. Perhaps the lobby or lounge should be free - especially if you are a IHG member. Come back - Yes I will come back next time I am on business in Yorkshire which will be most months this year and will recommend Brighouse Holiday Inn to clients and colleagues. March 5, 2013
Rated 5.0 out of 5.0 by Clean & quiet, with excellent service First time we had used this hotel. It was only for an overnight stay as we were meeting friends, but will definately be using again. Check in staff were excellent, polite, friendly and gave us all the information about dinner and breakfast while completing our check in. Room was light and airy and the bed was really comfortable. A highly recommended hotel. February 22, 2013
Rated 5.0 out of 5.0 by Excellent Hotel The hotel is superbly situated not far from the motorway. One of the best Holiday Inn's I have stayed in. The staff are very helpful and friendly. The pool facilities are excellent. I would definitely stay here again. February 17, 2013
Rated 1.0 out of 5.0 by Aviod this hotel at all costs We had a terrible stay at this hotel, and would never wish to return here. My wife is due to give birth in a month's time and we have a 2 year old, so I specifically requested a quiet room. Instead, despite the hotel being only half full, we were put in a corridor with a large group of young men from the RAF/rugby league on a boozy night out. As a result, we were kept awake until 5 in the morning, and although we complained to reception on numerous occassions, they refused to help us. The room itself was a dirty, tired excuse which was in need of a good clean (there was rubbish everywhere, including an empty vodka bottle, and it had not been vac'd) and a substantial make over. The car park was covered in litter and none of the staff seemed to care at all when I mentioned this to them. When I complained again the following morning, I did not even get an apology. The breakfast was equally bad, despite the £11 per person charge. The only redeeming feature was the pool, but apart from this, I cannot think of any reason to stay here again, unless I was absolutely desperate. This hotel does not deserve to be part of the Holiday Inn brand. February 9, 2013
Rated 5.0 out of 5.0 by Warm welcoming hotel Often visit this hotel for a short break as lots to see and do in area for families. Staff always friendly and welcoming Comfortable beds and superb space in family rooms make this a pleasant stay. Enjoy swimming pool. Restaurant is great for breakfast /evening meals and staff are very attentive. Highly recommend. January 25, 2013
Rated 4.0 out of 5.0 by Friendly welcoming staff and a comfortable room Friendly efficient staff help make this hotel a pleasure to stay at each time. Relaxed atmosphere in the bar/restaurant and good food keep me coming back January 21, 2013
Rated 4.0 out of 5.0 by breakfast took a while to be acknowledged on arrival even though no other cust present, staff talking amongst selves. thought bft included but advised not, booked this for bfast January 20, 2013
Rated 4.0 out of 5.0 by Good 1 night stay overall Room was good and clean, room service and food was good and breakfast was good. Didn't realise that the car park is a few flights of steps away from the hotel entrance which carrying luggage up could become a pain. However the hotel is on a hill so there is nothing that can be done about that. Reception and entrance was nice and I used the gym facilities too, which were functional. However it would be useful to have spare cups available near the sink. The shower and towels were great too. January 19, 2013
Rated 4.0 out of 5.0 by Pleasant stay Having stayed at this hotel 4/5 times over the last couple of years, due to visiting family in the North, I can honestly say that I would not want to stay anywhere else. Friendly and welcoming staff, plus a warm and comfortable room make for a good deal, especially after an afternoon walking on the moors. All in all, an excellent hotel for which the staff and the owners should be proud of January 5, 2013
Rated 4.0 out of 5.0 by Modern Well Kept Hotel in Lovely Location We went on an organised coach trip. I had already read the reviews on Trip Advisor and was impressed that the Manager Louise had replied fully to any criticisms so I sought her out and told her I was impressed by the professionalism. Overall the hotel was great, There is a good Gym and Pool and the rooms were large, comfortable and well kept. The lounge and bar were immaculate with lovely views and a relaxing atmosphere. The staff were all without exception very friendly and helpful accommodating our request to eat a bit later than the time allocated to the trip. Despite two night we were there having large Xmas parties they did not interfere with us at all. Bedrooms are well away from the function rooms. The only criticism (and I understand that with large coach parties you have a limited budget to work with) is that the evening "carvery" was very average. Very standard fare that was not freshly presented and which franky we ended up eating for the sake of it. The wine is also quite expensive. Nevertheless for the price paid a very enjoyable stay. December 10, 2012
Rated 5.0 out of 5.0 by FANTASTIC STAY We had a fantastic time at this hotel, as soon as we got to the reception the staff were so helpfull. We used the pool, spa steam room ,gym, and sauna. The breakfast was to die for, loads to pick from and the team could not do enough for us.Made our weekend, defo go back soon. November 29, 2012
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