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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 600 reviews
89%
Recommend This Property

Ratings Breakdown

600reviews

  • 5 Stars
    360
  • 4 Stars
    138
  • 3 Stars
    57
  • 2 Stars
    27
  • 1 Stars
    18

Nice place

By

May 25, 2017

club

Clean friendly, helpful.... Computers were slow. Staff was very helpful and kind. The front desk manager handled our problem efficiently, and generously. The bedswere very comfortable.

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Great experience

By

May 24, 2017

club

Staying in HOliday Inn in Bristol was very comfortable, service was great, stuff personnel was helpful.
Only disappointment was that we couldn't use pool because of the remodeling, but that is understandable and has nothing to do with overall experience.

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Loved our stay!

By

May 24, 2017

platinumelite

We have been telling everyone how nice of a hotel this is.

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Miss complimentary breakfast

By

May 23, 2017

club

I used to get a complimentary breakfast when I stayed at Holiday Inns. I am disappointed that this is not currently provided.
We often travel with 2 cats, so the pet friendly policy was much appreciated and a major consideration in out hotel selection.

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Friendly staff and clean room

By

May 23, 2017

club

The staff was some of the friendliest I have experienced in any hotel. The rooms were very clean and nice. The bed was comfortable and I got a great night sleep. I recommend this hotel if you are going to Bristol.

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stay

By

May 22, 2017

club

great stay - nice hotel and quiet. Dining room experience was not the best. Hostess could have cared less if I was there or not. I ordered chicken strips and one of the pieces of chicken was not cooked. I gave it back to the hostess but she did not offer a replacement or apologized, etc.

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Comfortable bed and great service.

By

May 22, 2017

platinumelite

Nice place to stay: plenty of dining, shopping, entertainment nearby in walking distance.

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My stay

By

May 22, 2017

club

The service was print , friendly and polite. The room was clean and comfortable.

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Bristol, Va

By

May 19, 2017

Clean and friendly staff. Need to have coffee in the lobby during the morning for departing guests.

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Business in Bristol

By

May 19, 2017

platinumelite

Staff was very friendly. Enjoyed my stay and will return next time I am in the area.

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Very pet friendly

By

May 18, 2017

We have two large dogs and finding a place to stay with them on our road trips can be difficult. Many hotels claim to be pet friendly, but then if you look at their hotel rules there is a weight limit that even our cat would exceed. So it is nice to find a comfortable and accommodating place to stay with them.

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Fine room, poor restaurant

By

May 18, 2017

club

This is a quality hotel in all respects, except for the restaurant. The pasta with shrimp, noting the restaurant was out of salmon, was simply terrible. Breakfast, noting I was the single customer, was served by seemingly bored employees was mediocre at best, took far too long for pancakes, etc. Clearly, at least for that occasion, the restaurant detracted from the overall hotel experience.

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