Rated 3.9 out of 5 by 110
Rated 3.0 out of 5.0 by gailbobk hire new front desk staff
At check in, the young man was efficient but neither friendly nor pleasant - I almost had the opinion it was because I was staying on points since the second thing he said (first was may I help you) second was "I see you are staying on your rewards (?) points. After that it was just check me in, no upgrades, no room choice, no conversation, just business.
In the morning at checkout, another customer was at the counter. The desk clerk was staring at the computer. She never even glanced up or acknowledged my presence. Usually, HI employees acknowledge the presence of another guest and pleasantly say they will be right with you. This one kept staring at the computer. Since I was staying on points, I said "I should already be checked out, here's your key" placed the key on the counter and left. Still she didn't glance up from th computer.
About 5 minutes later, my son went to turn in his key and had an identical experience.
This is not what I have become accustomed to at other HI locations.
Also, I had a 2 bed room. It was very cramped. The chair was almost touching both the wall on one side and the bed on the other. The room definitely was not large enough for 2 beds and the chair.
July 10, 2014
Rated 4.0 out of 5.0 good value
Very comfortable and clean. Had two nights of great sleep. I'll be back next year for the motocross.
July 9, 2014
Rated 5.0 out of 5.0 by clepbs A Good Place to Stay
I was initially skeptical about reserving a room at this hotel (based on reviews I had read), but I must say that it exceeded my expectations. The room was clean, the staff was friendly, and they were considerate of my late arrival time. The price, in my opinion, was a little high (even with the discounts) compared to much nicer Holiday Inn hotels, but I guess you pay for the area. The only thing that would have made the stay better was if they would start putting plenty of towels in the bathrooms; that way, you do not have to call down and ask for more. Overall, it was a good stay, and I recommend this hotel.
July 7, 2014