Rated 3.9 out of 5 by 697
Rated 5.0 out of 5.0 by Michaelh77 Pleasant Hotel in Great Location
Really enjoyed this hotel. Staff was very helpful and attentive. Location across the street from Green LIne was great. Restaurants up and down the street. Room was clean and parking was easy.
June 29, 2016
Rated 5.0 out of 5.0 by RBTom Great People at Holiday Inn Brookline
The Holiday Inn is not a 4-5 star hotel but the Brookline HI has 5 star employees. Given the short amount of time in the hotel (business trip), I find that how I am treated as a guest is important. HI, Brookline is outstanding in this regard. If I had a negative, it would be temperature control in the room. Regulation and maintenance of temperature is a noisy propositionIt takes a few tries to get it right. The fan is loud and it affects my sleep. No matter my position in the bed, I seem to always be in the draft of the whatever mode the HVAC is n at the time.
One more: crazy as it sounds, the toilet seat will not stay up when the seat is raised. The orientation of the bathroom counter relative to the toilet is such that the overhang is too great thus preventing the seat/lid from staying up. It's almost laughable; I have never complained despite more than twenty stays (about 80-100 nights) in this hotel.
June 27, 2016
Rated 2.0 out of 5.0 by FF006 Awful air/heating system
Not a fan of rooms with no outside windows. All rooms face interior common area. Unable to keep fan on to help block out hotel noise. Staff very helpful and friendly.
June 25, 2016
Rated 4.0 out of 5.0 by cahill29 Great place, perfect location
Holiday Inn Brookline is in the perfect location, usually need to stay here for medical visits, but if we are here for any other reasons it's a perfect spot to stay as well. This stay was a bit disappointing as we had an unexpecting trip to the hospital and made our reservations and was told we couldn't get the hospital rate. That was pretty upsetting when you are traveling for this reason as it is and then we are told we need to pay the highest rate for a room we've ever paid! Pretty crazy when you are basically only there to sleep. I tried to get my mother to find a different place to stay, but she is comfortable with the Holiday Inn and the staff so she wouldn't.
June 21, 2016
Rated 2.0 out of 5.0 by mandolin18 Uncofortable room and poor service
Please see previous comments on each question.
There is no need to repeat the same answers
June 17, 2016
Rated 5.0 out of 5.0 by Madison8 Comfy quiet room
Room was clean and comfortable. Check in was simple as was check out. Inn was fresh smelling.
June 15, 2016
Rated 5.0 out of 5.0 by ghoward Overall good experience
My wife and I spent a quick weekend in Boston/Brookline while visiting family there. This hotel was close to where we were visiting our family. We found it clean, hospitable, and at a "reasonable" cost for Boston.
June 15, 2016
Rated 4.0 out of 5.0 by Barb4058 Neat place to stay
Arrived to smiling faces at the Front Desk, prompt attention and information needed to make our stay a pleasant one. Although the walk to our room was long, it was a pleasant room with all we needed for our one night stay. The medical discount given by the hotel indicated a caring attitude. There were a few wheel chairs near the front desk. If I may suggest, a few more chairs would be even better due to the distance we needed to travel to our room. Also there were a few places in the hall near the atrium that would allow for the placement of a bench or some chairs, should the walk be too long to navigate for some guests staying due to medical appointments at nearby hospital. All in all it was a pleasant stay and we will be staying at this Holiday Inn a few more times this year.
June 13, 2016