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Rated 3.9 out of 5 by 693 reviewers.
Rated 2.0 out of 5.0 by Uncofortable room and poor service Please see previous comments on each question. There is no need to repeat the same answers June 17, 2016
Rated 5.0 out of 5.0 by Comfy quiet room Room was clean and comfortable. Check in was simple as was check out. Inn was fresh smelling. June 15, 2016
Rated 5.0 out of 5.0 by Overall good experience My wife and I spent a quick weekend in Boston/Brookline while visiting family there. This hotel was close to where we were visiting our family. We found it clean, hospitable, and at a "reasonable" cost for Boston. June 15, 2016
Rated 4.0 out of 5.0 by Neat place to stay Arrived to smiling faces at the Front Desk, prompt attention and information needed to make our stay a pleasant one. Although the walk to our room was long, it was a pleasant room with all we needed for our one night stay. The medical discount given by the hotel indicated a caring attitude. There were a few wheel chairs near the front desk. If I may suggest, a few more chairs would be even better due to the distance we needed to travel to our room. Also there were a few places in the hall near the atrium that would allow for the placement of a bench or some chairs, should the walk be too long to navigate for some guests staying due to medical appointments at nearby hospital. All in all it was a pleasant stay and we will be staying at this Holiday Inn a few more times this year. June 13, 2016
Rated 5.0 out of 5.0 by Good location with friendly staff Overall a good experience with the hotel. Close to various landmarks if leisure traveling and sightseeing. The proximity of the hotel to the train stop was ideal. The staff was courteous and friendly. June 13, 2016
Rated 5.0 out of 5.0 by Perfect for my business trip Very Good all the way around, Great location for my business trip. Will stay again but they better get that pool/hot tube situation fixed. June 12, 2016
Rated 5.0 out of 5.0 by good good but 1st and 2nd floor regular room bath tab is too small, needed to upgrade to regular bath tab size June 11, 2016
Rated 3.0 out of 5.0 by Not a welcoming feeling. Stay dates 6/7-6/9 2016, as i entered the hotel after a long drive into boston and a long day of meetings i just wanted to get into my room and relax. I believe the location was busy or something had to be going on. I waited 10 minutes behind one couple that had the attention of all 3 people behind the desk. No one recognized that i was waiting. After i waited with a word for the couple to finish i was then taken care of after waiting and not being recognized. I was then notified that the pool was out of order. The room was exactly what i expected for the stay. Later in the evening I purchased a salad with grilled chicken on it for dinner and needed some simple Oil and Vinegar for dressing. I had to go threw two waiters and it still took 10 minutes to get the oil and vinegar. Later that evening around 1020pm i stopped for a drink i was told "i would be better off going down the street for a drink as the bar was closing." I asked when did you close and the latino man (i am also latino and a native spanish speaking) so when he may not have thought i knew what he was mumbling, i did) the bartender was unwelcoming and was recommended to go to another place when all i wanted was one night cap. Over all ok. Not "wow"ed. I am a holiday inn vacation club owner. Not what i expect for my brand loyality. I also did not recieve my points for not having my room cleaned for the 3 days i stayed. I would like to be contacted and would like to recieve my points please. June 10, 2016
  • 2016-06-23 T21:31:20.033-05:00
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