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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 952 reviews
90%
Recommend This Property

Ratings Breakdown

952reviews

  • 5 Stars
    571
  • 4 Stars
    234
  • 3 Stars
    86
  • 2 Stars
    23
  • 1 Stars
    38

Dirty bathroom

By

March 22, 2017

club

Urine on toilet soap dish was mildew ridden holiday express is a better experience

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Great hotel

By

March 21, 2017

club

Hotel is clean and the location is great with many restaurants and bars at walking distance. Universal studios and other attractions like the la brea tar pits and the Griffith observatory are not a far drive from the hotel. My only complaint would be a lack of a continental breakfast.

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Great Place To Stay

By

March 19, 2017

Great location, service and quality for business travelers. Enjoyed our stay and got lots of work done. Will definitely be back soon.

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Good place

By

March 17, 2017

club

5 stars. Will stay again. Slept well. Great stay. Staff very very friendly.

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Empfehlenswert

By

March 16, 2017

club

Bis auf kleinere Störungen bei der Internetverbindung war ich sehr zufrieden.

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Not so good

By

March 16, 2017

The living condition is not good and the building is old. But the people in the front desk is nice.

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Needs a maintenance staff

By

March 16, 2017

platinumelite

Needs better upkeep of the building and equipment.
A report by the housekeeping staff to maintenance on items needing repair would be a great help.

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Good Hotel

By

March 16, 2017

Really liked the hotel and services. Breakfast was expensive and not of great quality.

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Universal Studios Trip

By

March 15, 2017

club

The hotel was far better than expected. Great location, walking distance to restaurants and mall. Very close to universal studios. No transportation offered by hotel to universal studios but the drive is only 20 minutes. Our room provided microwave and fridge which was appreciated! Definitely stay here again!

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VERY NICE HOTEL

By

March 14, 2017

ENJOYED MY STAY, THE HOTEL WAS CLOSE TO THE LA ZOO, WHICH WAS MY DESTINATION UPON CHECK OUT.I WAS PLEASANTLY SURPRISED THAT THE HOTEL AND SURROUNDING AREA WAS SO NICE AND LOOK FORWARD TO RETURNING ! I THINK THE HOTEL SHOULD HAVE BEEN SLIGHTLY CHEAPER AS I DID HAVE TO PAY FOR PARKING, BUT OTHER THAN THAT, MY STAY WAS GREAT.

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Clean Rooms

By

March 13, 2017

platinumelite

Nice clean room and comfortable bed. Room was very big. Quiet corridors and great view from the 15th floor. Check in was quick and Lobby was very nice.

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My stay

By

March 13, 2017

club

Stayed there for work. Taught in one of your meeting rooms. Service was great!

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