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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.4

based on 343 reviews
94%
Recommend This Property

Ratings Breakdown

343reviews

  • 5 Stars
    189
  • 4 Stars
    119
  • 3 Stars
    19
  • 2 Stars
    13
  • 1 Stars
    3

Good overnight stay

By

September 29, 2016

club

Good location, comfortable room, helpful staff only let down by the quality of food. We have had this problem before and always eat out but thought we would give it a go and still a mistake. Overpriced , when you order a omelette and salad and you get fries and green beans someone is not listening.but the room was comfortable with good views over the harbour. Staff friendly and easy access to town and motorway.

Posted byHotelStaff
September 30, 2016
Dear Guests, Thank you for staying with us again and for your comments. They are very important to us. I am very sorry you did not enjoy your meal. I will trace who was on duty on the evening of your stay and talk to the persons involved. I do appreciate you will give us another chance in the future! Yours sincerely. Patrice Haultcoeur GM
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Accueil chaleureux, bon rapport qualité-prix

By

September 22, 2016

club

Proche des restaurants, des commerces et du bord de mer.

Bon petits-déjeuners.

Demandez vue mer ça vaut la peine.

Pas besoin de prendre le garage car il y a suffisamment de place devant l'hôtel.

Bar sympathique

Posted byHotelStaff
September 26, 2016
Madame, Monsieur, Merci beaucoup d'avoir séjourné dans notre hôtel et merci pour vos commentaires qui laissent à penser que vous avez apprécié d'être avec nous ! J'espère avoir le plaisir de vous recevoir à nouveau. Meilleures salutations Patrice Haultcoeur Directeur
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Location is great

By

September 21, 2016

club

As a quick city break hotel it was OK. It lacked the quality of most of the Holiday Inns we have used, and needs a bit of a "spruce-up", and update.It was the most basic hotel in the chain we have used so far.

Posted byHotelStaff
September 22, 2016
Dear Sir, Thank you very much for staying with us and for your comments. I am sorry you did not find our hotel up to your expectations. I have already forwarded your comments to our ownership company. I know it is their intention to renovate the hotel. I do hope you will give us another chance to serve you in the future. Kindest regards Patrice Haultcoeur GM
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très bon service

By

September 19, 2016

bon accueil bonne literie excellent petit déjeuner personnel très serviable et attentionné.

Posted byHotelStaff
September 21, 2016
Bonjour, Merci beaucoup pour votre visite et votre commentaire encourageant. Je suis heureux que nous ayons bien fait notre travail et que vous ayez apprécié notre service. C'est notre but quotidien. Au plaisir de vous recevoir à nouveau. Patrice Haultcoeur Directeur
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Felt like home

By

September 19, 2016

After travelling through France stayed at Calais before boarding the Eurotunnel the next day. The hotel contacted us the night before re an upgrade to an executive room. The room was excellent. Great cube alarm clock, table and 2 chairs, space on top in bathroom, big tv with english channels, tea and coffee with great cups, comfy large bed and great wi-fi. It was like being home already. Great breakfast too. Only down side was no brown sauce with my excellent bacon cob.

Posted byHotelStaff
September 19, 2016
Dear Guests, Thank you very much for being with us and for your kind comments. Make our visitors feel at home is our daily goal. I am very glad we did our job well. I have noted your request for brown sauce. May be next time you come !! Kindest regards Patrice Haultcoeur GM
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Calais Holiday Inn

By

September 15, 2016

club

Clean, basic but good value for money for a family room for 2 adults and 2 children.

Posted byHotelStaff
September 16, 2016
Dear Guests, Thank you very much for choosing our hotel and for your kind comments. I am very glad we met your expectations and look forward to your next visit ! Kindest regards Patrice Haultcoeur GM
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Overnight Stay before catching Ferry to Dover

By

September 13, 2016

club

Great for an overnight stay in Calais when catching a ferry to/from UK. Good Family rooms, spacious.
Quiet location. Free parking available across the road.

Posted byHotelStaff
September 14, 2016
Dear Guests, Thank you very much for staying with us. I am glad we met your expectations and you found our location convenient to your needs. Looking forward to welcoming you again soon. Kindest regards Patrice Haultcoeur GM
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Excellent staff

By

September 13, 2016

All staff we encountered on arrival, during our stay and on departure were excellent. The hotel is nicely situated with romms overlooking the port

Posted byHotelStaff
September 14, 2016
Dear Guests, Thank you very much for choosing our hotel and for your positive comments which I will share with my team. I am very happy you enjoyed your stay and hope we'll have the pleasure to welcoming you again. Kindest regards Patrice Haultcoeur GM
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Perfectible

By

September 12, 2016

Holiday Inn Calais est en dessous du standard de cette chaine.

Posted byHotelStaff
September 14, 2016
Cher client mystère, Merci pour votre visite. Il nous aurait été très utile d'avoir vos remarques détaillées afin de pouvoir répondre à votre commentaire. Sincères salutations Patrice Haultcoeur Directeur
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Stay

By

September 10, 2016

club

I would like to ask that you look at your pricing for breakfast, I would be happy to eat breakfast at your hotel but not at 15 Euros per person

Posted byHotelStaff
September 12, 2016
Dear Guest, Thank you very much for staying with us. I am glad you enjoyed your stay. When booking via our official website, you do have the opportunity to choose a breakfast included rate at a very good price. May I suggest this for your future stay? See you again soon and kind regards Patrice Haultcoeur GM
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Needs a facelift

By

September 10, 2016

Very dated and old shabby property, we only booked as we got a room with a view of the Marian for our disabled son, unfortunately you could only see out of the window if you were stood.up, which he couldn't, the ferry port is just over the road so an easy walk to get to or see, close to loads of restaurants.
Chap on reception really helpful and welcoming.

Posted byHotelStaff
September 12, 2016
Dear Guest, Thank you very much for staying with us. I am so sorry your son could not enjoy the view of the marina. It is true that on 4th and 5th floors, we only have windows. I have forwarded your comments regarding the facelift to our ownership company. I am very happy that we delivered a good service and do hope you will give us another chance to serve you again. Kindest regards Patrice Haultcoeur GM
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Clais

By

August 30, 2016

club

Gutes Bussiness Hotel im Norden Frankreichs.
Leicht renovierungsbedürftig aber sehr nettes Persobnal und sauber.

Posted byHotelStaff
August 30, 2016
Dear Guest, Thank you very much for staying with us and for you kind comments. I am glad you found our location convenient to your needs and that we delivered the service you were expecting. Vielen Dank ! Patrice Haultcoeur
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