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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 510 reviews
94%
Recommend This Property

Ratings Breakdown

510reviews

  • 5 Stars
    348
  • 4 Stars
    103
  • 3 Stars
    33
  • 2 Stars
    16
  • 1 Stars
    10

Satisfied

By

August 16, 2017

club

Satisfied with the hotel but the room needed some updating. The wallpaper looked a little rough.

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A great motel to et a good night rest

By

August 14, 2017

club

One way to get some sleep is go to the Holiday Inn in Carbondale ILL . Me and my friend finally got some sleep after 2 week not sleeping.

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Don't stay here

By

August 11, 2017

We were *obviously* lied to multiple times about why our room was not ready at the time we were told it would be. He air conditioner leaked all over the floor and we were offered a room that was not as good but were never offered a lower bill. They told us the air conditioner was fixed only for us to come back to a soaked floor for which we were given a giant loud fan that we had to run all night.

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Carbondale, IL

By

August 07, 2017

club

Great staff at a great property. Nice hotel in a good location. Responsive staff.

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clean and quiet

By

August 05, 2017

club

Desk staff at check in was not as friendly as most at this hotel, check in, as well as check out, was no problem at all though. Interior of hotel very quiet, very clean and aesthetically pleasing.

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Carbondale

By

August 05, 2017

Excellent staff at desk checkin And new very nice facility Great room and bed
The breakfast cud use an upgrade and not be served next door at a local resturant which cost $$ rather than the normal free HI breakfast like other HIE hotels which is included in room price

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Very relaxing room.

By

August 03, 2017

club

Very relaxing room and very polite and attentive staff.

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A well run hotel

By

July 31, 2017

This was my first time in Carbondale and really enjoyed myself. The hotel met with all of my expectations and the service exceeded them. The only complaint I had was that the lighting in the bathroom was not good at all.

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hotel stay for business

By

July 31, 2017

club

Very nice, highly recommend, will stay at this hotel again.

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Great stay

By

July 30, 2017

Very nice hotel. Had a fantastic Resturant and staff was exceptional

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Good hotel

By

July 26, 2017

Excellent staff. Room aging a bit, needs some TLC.

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Great service

By

July 25, 2017

club

The staff went above and beyond to accommodate us! The room was clean, modern, and welcoming. I highly recommend it!

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