Rated 4.0 out of 5 by 74
Rated 5.0 out of 5.0 by Happy out-of-towner MUCH better than expected
Before getting there I was very concerned about past reviews of smelling like smoke. Upon arrival the lobby and room was very clean and fresh smelling. There were some smells of smoke in the hall, but not all rooms are converted to non-smoking yet. Staff was fantastic, room was clean and nice, beds were comfortable and towels and sheets were clean and fresh. FREE shuttle to the train to go into NYC was about 10 minute ride. Train to the city was $17.50 round trip and took about 45 minutes. Overall it was a great choice to stay in New Jersey and train to NYC for sightseeing. Great location right off NJ turnpike. Only suggestion is to clean the shuttles as they could use a good cleaning. They weren't really nasty, just a little dusty and windows were dirty. Otherwise FANTASTIC stay.
July 4, 2014
Rated 3.0 out of 5.0 by Reginaqueen an overnight while travelling
Staff was excellent and restaurant as well. Location in Rahway/Carteret not easy to find if not familiar with the area. Foam pillow uncomfortable. No elevator so for these road weary travelers that was a disappointment. Otherwise it served the purpose.
July 2, 2014
Rated 1.0 out of 5.0 by Pranish02 Worst Experience Ever
Worst experience eve The toilet flush chain broke at night, and when I called front desk, they said they were going to send someone, 2 HOURS LATER still no one came and at 11pm when someone came to fix it he said he will have to call in maintenance and did not know how long will it take. I demanded to be moved to a different room. Will not recommend this hotel.
June 28, 2014
Rated 4.0 out of 5.0 by f_beto Nice staff and good service
Nice staff, clean room and bathroom, good shuttle service even if not mentioned in the website. Poor breakfast and the toaster was broken.
It would be also good to upgrade the rooms. Ok for a short stay.
June 24, 2014
Rated 5.0 out of 5.0 by gbro0729 Great Staff and Hotel
This is one of the long time full service Holiday Inn's still going and I hope they go on for many more years. Although the building is old, this property has kept up with the times. The renovations have kept up to current standards, nice rooms and beds, refrigerators and microwaves in each room.
The staff is excellent. The bar is and restaurant is average food and drink, but the staff is very attentive. I came out to my car and discovered I had a flat tire. One of the employees happen to drive by, and asked me if I need help. She notified two maintenance workers who immediately came out and helped me. Upon completion they would not take any money. My hat is off to Dennis and the other gentlemen who helped. I will come back to stay there if in the area.
June 23, 2014
Rated 5.0 out of 5.0 by DJDI Overnight in Carteret
This was a last minute reservation and we were very happy to get it. The Maanager and her staff made us very welcome when we arrived. They accommodated our need for a first floor room, helped us with the bags, etc. Having the restaurant in the hotel was an added plus for us. First impression was very favorable!
June 22, 2014
Rated 5.0 out of 5.0 by rell750 Good service and clean rooms
Great customer service. Good size rooms. Hard working maid service
June 21, 2014
Rated 3.0 out of 5.0 by Whaler25 Needs some upgrading
Rooms were clean but still had lingering smoke issues.
Bathroom was on the older side. Needed a good fix up and renovation. Many crackc and toilet and sinks were very old and severe stains shown.
Bed and pillow comfortable. New rugs may be in order.
Pool was stated to be heated. Was very cold.
Restaurant décor was dated but food was very good. Large portions for decent price. Only 2 servers made it for a very slow service time. They also had to handle room service delivery.
Was a good stay for the short time we were staying. Would book again but only for a night or two.
June 20, 2014