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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 470 reviews
91%
Recommend This Property

Ratings Breakdown

470reviews

  • 5 Stars
    304
  • 4 Stars
    107
  • 3 Stars
    28
  • 2 Stars
    24
  • 1 Stars
    7

Restful Girls' Night Out --- The Best!

By

March 26, 2017

Night of fun with granddaughters! Staff immediately acknowledged and engaged in dialogue with the girls! Girls loved Ms Pam and all of the other desk staff. Room was clean and neat with good wifi, fridge, microwave and Keri coffee maker. Quiet stay but so well enjoyed! Dining staff and bartender were also very polite and pleasant! Close to shopping, multiple dining places, sport competitions and movie theater! This will be a regular place to stay for us!! So

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Excellent Service! Excellent Manager

By

March 25, 2017

club

I stayed in Holiday Inn 3 days for business. When I walked in to the hotel, the front desk staff welcomed me with a big smile. It was cold night, but the room was cozy warm and the bed was very comfort. To relax myself, I had a bottle of wine but no opener. When I asked the front desk, a manager helped me to open the bottle. The breakfast bar was clean and staff gave an excellent service. The bar staff was friendly and served professionally.

My three days experience with Holiday Inn was excellent and I definitely will stay in Holiday Inn for any further trips. I also will strongly recommend to my co-workers or friends who will take any business trip n the future.

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GREAT TRIP

By

March 23, 2017

The Hotel was very nice, located in a good area close to everything we needed. Would recommend this hotel

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Great service

By

March 23, 2017

club

This hotel worked out well for me. I was attending a concert nearby and the employee even called a taxi for me. Thank you

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Overall review

By

March 22, 2017

club

Over all everything was great. The staff was very nice and very hands on. Very understanding and helpful. The room was as expected and clean. The pool was just that a pool. Breakfast was good and the kids enjoyed the stay.

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Friendly staff and Clean room

By

March 21, 2017

Friendly staff and Clean room. Breakfast was hot and had a good variety.

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business in raleigh

By

March 20, 2017

club

check-in was easy. room was reasonably priced. I was easily able to find hotel and there were plenty of restaurants nearby. location was close to I-40 which helped for my next days business meeting.

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Room needs major renovation

By

March 19, 2017

club

The drain in the bath tub is not working; tower hanger is broken.

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nice place n staff

By

March 19, 2017

club

very nice clean comfortable enjoyable experience just overall satisfying

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Fabulous Service

By

March 18, 2017

club

While my flight had been cancelled by a weather delay, I'm quite pleased that I stayed at this hotel:

Greeted warmly upon checking-in!
Able to wash / dry a set of clothes for the next day!
Met a great group of architects!
Bar staff very engaging!
Sliders--great!

Posted byHotelStaff
March 19, 2017
Dear CVan594, Thank you for taking time out to let us know about your recent stay with us. I look forward to sharing your review with my staff to ensure we keep up the awesome service. We thank you being an IHG rewards member and for your business. Best regards, Pamela Stewart Guest Experience Champion
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It was ok

By

March 17, 2017

club

Staff was great, everything else was ok or subpar.

Posted byHotelStaff
March 18, 2017
Dear Valued Guest, I want to personally thank you for letting us know about your recent stay. I look forward to sharing your feedback with my staff to make sure they keep up the great job. Kind regards, Pamela Stewart Guest Experience Champion
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Decent room. Thats it

By

March 15, 2017

club

At least a couple times per year, I travel to NC to see family. My family actually has space in their home for my son and I to stay. However, to make the trip extra special, I always rent a hotel room with an indoor pool! Being a IHG rewards club member, i tend to stay at IHG hotels. However my most recent experience at the Raleigh/Cary location left me with an unfavorable taste in my mouth. Not only was my son unable to enjoy himself at the pool due to intoxicated adults (I did report them to the front desk and they had bottles of liquor in the pool), but I also couldn't enjoy the hot tub due to so many unsupervised children. I stayed from Friday to Sunday. When I woke up Sunday morning, there was hardly any food left (after I paid extra for breakfast). Needless to say I will NEVER return to this location! IHG really let me down on this one!

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