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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 851 reviews
85%
Recommend This Property

Ratings Breakdown

851reviews

  • 5 Stars
    524
  • 4 Stars
    175
  • 3 Stars
    65
  • 2 Stars
    51
  • 1 Stars
    36

Read all fine print and compare your options

By

June 21, 2017

club

If you have been to the Historic district in Charleston before then you know that parking and walking is standard and the prices reflect that of tourist attraction. This location is on the far north side which would require a 2 mile average walk to restaurants or attractions, or a drive and the hunt for a parking spot at a garage or metered space. The restaurant that is attached to this location is pretty standard for the area the prices are just a bit higher however and does not really compare to the options that are within a short drive or walking distance. If you are looking for a business stay this would be your place. If you are looking for a family vacation place or romantic getaway then this place is probably not for you.

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Great Charleston location

By

June 21, 2017

club

We enjoyed our stay at your hotel. The location was great. The trolley stop across the street was very convenient, and the proximity to the Charleston Visitor's Center was perfect. The people who work at the hotel were always polite and helpful. As a group of 3 friends, we really appreciated being able to get 2 beds and a roll-away. Our trip was affordable for us since we could share 1 room. I do have a suggestion; an express breakfast would have been nice. (After all, you are called Holiday Inn EXPRESS) Our choices at the hotel were the buffet (what woman eats $13 worth of food in the morning??) or ordering off of the menu (charges for every little thing, and time spent sitting at a table, waiting to order, etc.). Many hotels offer coffee, juice, yogurt, boiled eggs, cereal, milk....cheap but quick stuff...as self serve, and it comes with the room. We wandered around Charleston and found breakfast for ourselves. We would have preferred that kind of option!!

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Adequate Rooms, Inadequate Fitness Center

By

June 19, 2017

club

Adequate Rooms, Inadequate Fitness Center. Adequate Rooms, Inadequate Fitness Center. Adequate Rooms, Inadequate Fitness Center. Adequate Rooms, Inadequate Fitness Center.

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Nice, clean, and a little pricey

By

June 19, 2017

platinumelite

The hotel was very nice looking. It was clean and the staff was friendly. The only downside was it cost a bit, and didn't really work for a family. There were no microwaves in the rooms which seems a bit strange considering what you're paying for the room. The valet parking was novel, but if you're with two kids trying to unload in the middle of the street, it can be stressful. Having additional parking available might have been nice. Again, great staff, nice hotel, I just don't think the target audience was families.

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Great service and location

By

June 19, 2017

club

The staff was always friendly and helpful, including the office, valet, cleaning crew, and restaurant waitresses. They enjoyed chatting with us and giving us Charleston ideas. They made us feel that anything we needed, they were here to help! Also, the location was perfect. You can walk down and enjoy every part of King St, instead of just the main touristy section. The only problem we encountered was the Wifi did not work from our room, but the office immediately said they'd be glad to switch us to another room if we'd prefer. We can't wait to come back to this hotel and hope every Holiday Inn is as great of an experience!

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Great service

By

June 17, 2017

club

The beds were a little hard for me , but the service was great.

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Spire Status DOES NOT MATTER

By

June 16, 2017

The hotel did not offer upgrade for me, so I purchased the upgrade myself. Then, after purchase, they tell me they don't have the room I purchased. Then 8 hours later IHG guarantees the room that Holiday Inn would not give me. Not a good way to keep a family at bay who has been traveling and just wants to relax.

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Location

By

June 16, 2017

club

This hotel was in a great location for all of downtown Charleston. The value was exceptional and the bar and restaurant were a pleasant surprise being in area with so many great places to eat. The food was very good!

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Good hotel

By

June 16, 2017

club

We had great time at the hotel. It is located near major attraction and great restaurants.,

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Great service

By

June 16, 2017

club

Request to change rooms was granted quickly. Room was clean, staff friendly, pool was nice. Valet good, only had one time we had to wait more than five minutes.

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Great time in Charleston

By

June 16, 2017

The hotel was very clean and updated. Easily walk to downtown. Never had to drive my car once checked in. Able to walk and rent bikes to get everywhere we needed. Wish the bar stayed open a little later, but overall great experience!

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Breakfast buffet was awesome! Omelets were great!

By

June 15, 2017

platinumelite

Would stay here again. Walk over to King Street and walk all over town with ease. Breakfast buffet was awesome and it includes made to order omlets and french toast. Room was clean and spacious.

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