Rated 4.4 out of 5 by 617
Rated 5.0 out of 5.0 by Arjune Best stay ever
Have to say Faith from from desk was amazing.
She made this stay Best vacation ever .
Felt like we were at home
And well cared for .
From phone call I made to confirm reservation to check out
Above and beyond
She is the reason
We will make this are place of choice .
Please make sure she know how amazing
She is .
May 21, 2016
Rated 5.0 out of 5.0 by IanUK721 Excellent stay overall
Reception staff greeted us really very enthusiastically and should be commended on their warmth. The room was exactly as described with no problems at all. It is a little way from the French quarter but still walkable. Overall very good and would return if in Charleston again.
One comment though is that whilst the reception, bar, valet and breakfast staff were very friendly and warm and efficient we did not have even one smile from the housekeeping staff. A little bit more customer friendly would be nice and make the whole experience even better - after all this is a reasonable good quality hotel and a pleasant good morning is always welcome.
May 20, 2016
Rated 5.0 out of 5.0 by rturn great bed
i slept better than at my home. The mattress was perfect for me, i need to purchase one just like it for my home. the view was excellent even though there is construction going on i still enjoyed the balcony.
May 17, 2016
Rated 5.0 out of 5.0 by Jo0704 Happy Happy Happy
Wonderful staff and room. The staff is the best part of the hotel experience. They are extremely helpful and know their city very well. Very courteous and willing to make our stay a great experience. I also though the valet service was wonderful, the guys were very helpful and courteous. I want to go back to Charleston soon!
May 17, 2016
Rated 4.0 out of 5.0 by JBW54 Nice stay
The hotel staff was very nice. The hotel is in walking distance to nice restaurants. The pool and area surrounding the pool are not very large.
May 15, 2016
Rated 5.0 out of 5.0 by johnnieboy48 Good stay
Nice hotel, adequate for our needs. We are a 'low maintenance' couple, we don't require the best of everything. There were no surprises. The only thing I found unusual for us was the 'valet only' parking. I'd liked to have been able to access my own car without an escort every time, but that's the policy there. The city's local trolley was reliable but not really comfortable, but then again it was free and no reflection on Holiday Inn.
May 13, 2016
Rated 4.0 out of 5.0 by bandv Comfortable bed and excellent location
This was our first visit to Charleston. This hotel was in walking distance of King Street, a great strip of restaurants and bars.
Breakfast is not included at this Holiday Inn (only thing that would have made it better!), which was disappointing given the price of the room.
May 12, 2016
Rated 3.0 out of 5.0 by swimteacher Housekeeping
In regards to the cleanliness of the room....floors were filthy. I travel with lysol and wipes (just in case) and this was a just in case situation. We were four people in the room and were only provided towels for three people and had to ask room service several time for additional things. Other than housekeeping's lack of attention to detail, this was a very nice property.
May 11, 2016