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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 825 reviews
86%
Recommend This Property

Ratings Breakdown

825reviews

  • 5 Stars
    515
  • 4 Stars
    168
  • 3 Stars
    64
  • 2 Stars
    44
  • 1 Stars
    34

Great Location, Very Friendly

By

May 27, 2017

club

We were in Charleston for just one night and this was a great location. One block from King Street and there is a Starbucks on King right around the corner.
On site, valet only, parking. It's $22. but parking can be difficult in Charleston.
The staff were very friendly. My preferences were noted and taken care of.
The room was a nice size with fridge, K-cup coffee and all the basics.
My only negative is the entry area into the room and the bathroom are tile and it was dirty.
Good lighting and quiet.
I would definitely stay there again.

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Checking out Charleston/Job transfer

By

May 25, 2017

We were pleasantly surprised with not only the facility but the staff as well. From check in to the valet service to housekeeping everything was great. I was a little leery from some of the reviews I had read but nothing I read did I encounter. The tapas and drinks in the restaurant were a nice surprise so we went twice! The location is quite convenient to downtown (walking) and a short drive to the beaches. We enjoyed our stay and will definitely return to this property.

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Associate Acknowledgement

By

May 25, 2017

club

Well staying at the Holiday Inn in Charleston I met Tammy a server, she was attentive, friendly and took personal care of her guest. She made you feel like a welcome guest and friend. I ran into her away from the hotel at a business meeting three days into my trip and she recognized me immediately and addressed me as if I were her best friend. Truly amazing Southern hospitality.

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Downtown Charleston Holiday Inn

By

May 24, 2017

platinumelite

Hotel is nice and clean. It is near the end of the downtown area and on fringe of less than desirable area. Valet parking is not included so make sure you budget for that. There is very little parking available on streets. There are free city buses so take advantage of that service.

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Surprised on the upside

By

May 22, 2017

The things I remember most were (1) the excellent quality and variety of the items available for the complementary breakfast and the courtesy and efficiency of the breakfast staff and (2) the thoughtfulness of management in providing a vending machine for the use of those (like me) who forgot to bring a cell phone charger.

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nice stay

By

May 21, 2017

club

The location of this hotel is great for the price. The staff were very friendly and helpful.

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Bathroom need fixing up

By

May 21, 2017

The bathroom was outdated and things were rusted. The room was good and the bed was good but not as soft as you'd expect a hotel bed to be.

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this hotel is the best value in Charleston.

By

May 17, 2017

I always stay at the Holiday Inn Historic Charleston. The only issue I have is the ongoing construction around the immediate hotel area. This has nothing to do with the hotel, but I will sure be glad when it is completed!

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Great Staff

By

May 16, 2017

Staff were very friendly. The location of this hotel is great. You can walk everywhere and don't have to worry about parking. Plus, the restaurant

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Great Location

By

May 16, 2017

platinumelite

Convenient to everything in the historic district.

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Declining amenity

By

May 16, 2017

club

Bath amenities and coffee etc are not replenished.

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Perfect 10 if not for housekeeping

By

May 15, 2017

platinumelite

The hotel is great, very nice employees and close to great restaurants. As a breast feeding mom who was on a business trip, I was able to pump and store the milk in the fridge. On my last night I asked it to be put in the deep freeze and they were very accommodating.
The cleanliness of the hotel room is the only negative of my stay. Random hairs in the bathroom and not a refresh of towels after housekeeping came through.

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