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Rated 4.1 out of 5 by 413 reviewers.
Rated 3.0 out of 5.0 by Not Overly Impressed First, I would like to commend the restaurant staff and the front desk staff. They were great. The view was great. However, for the cost of this hotel, I would expected more updated room decor, less peeling wall paper, and less adjoining rooms. I don't know if it just so happened that BOTH rooms we stayed in over the weekend were adjoining, or if they all are, but they are not my favorite. The keys to the rooms or the doors themselves took several times to swipe and push for the door to open. It's also a very loud hotel. All of the outside noise sounded like it was coming through our room or at least much closer than the 12 floors down that it was. I also wished you could actually enjoy the balconies. It was kind of a tease to even have them if we can't walk out onto them. February 25, 2015
Rated 4.0 out of 5.0 by great view and good location I had not stayed here in 10 plus years. The location is convenient to my family members and was convenient to my customers. Staff has always been friendly and helpful. February 23, 2015
Rated 5.0 out of 5.0 by great experience overall. No negatives here. Great staff, very accommodating. Comfortable room and awesome views. Amanda was very helpful with the reservation after I had a not so good experience with the corporate Holiday Inn reservation line. February 22, 2015
Rated 5.0 out of 5.0 by Great Hotel The hotel was very nice and convenient to the City of Charleston and James Island. The hotel staff was very friendly and professional. The room was nice and clean. The bed was very comfortable. The restuarant and bar had a great view of the City of Charleston. February 22, 2015
Rated 5.0 out of 5.0 by Very nice Front desk was very nice, recognized me as a IHG member. Went to our room and it was warm (which is a huge plus) . The view was amazing, got the top floor as requested at check in. Very nice, will visit again! February 21, 2015
Rated 5.0 out of 5.0 by Soft Bed and Good Southern Service This hotel and it's staff are superb. Fun, friendly, clean and inviting. I can't say enough about the bed that rivals those super expensive hotel. This was a good value for my money, and offered a great view. I will definitely stay here again in 6 months. It was close to everything. February 20, 2015
Rated 5.0 out of 5.0 by Everything very pleasing Everything was great. Enjoyed the stay. Would stay here again. February 16, 2015
Rated 5.0 out of 5.0 by Excellent Service The staff was very welcoming upon our arrival. The room was clean, quiet & well stocked with towels. We ordered room service the first night, which was delivered promptly, food was good and kept warm. We ended up going to the restaurant in the morning for the breakfast buffet & had a great view of the river/harbor from our table. We will definitely go back to this hotel when we visit Charleston again! February 12, 2015
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