Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 596 reviews
92%
Recommend This Property

Ratings Breakdown

596reviews

  • 5 Stars
    418
  • 4 Stars
    109
  • 3 Stars
    26
  • 2 Stars
    23
  • 1 Stars
    20

Great Service

By

April 28, 2017

club

I really enjoyed my stay and will be going back. My stay was very clean and the service with the greeting and food was great. I really had a great time. I got a complimentary breakfast which was really nice.

Read More
Read Less

Great experience!

By

April 26, 2017

club

My wife and I came to Charlotte to see Steve Martin and Martin Short comedy show. When we arrived the staff were super helpful. They asked us why we are in town, then gave us direction to the event and suggested local hotshots to checkout the rest of the time. They were friendly and answered all of our questions about Charlotte. The rooms were nice and clean. Internet and tv worked great. being in a new area can be hectic but the hotel staff helped make it fun and easy.

Read More
Read Less

Just a pit stop

By

April 26, 2017

My family stopped in for a good nights rest. Although, I had more people than it called for they were understanding and worked with me. I was in the middle of a 24 hr trip for a weeks vacation and didn't want to rent more than 1 room. Staff there cared about my needs.

Read More
Read Less

Awesome

By

April 25, 2017

club

Had a very nice stay. At check in we where told a soccer team was staying on our floor and we're asked if we wanted to move to another floor. Just in case they where rowdy we declined saying we where use to such sounds being teachers. The team did make a bit of noise coming in but got quite by 10:00. All the hotel staff where very helpful.

Read More
Read Less

Hotel stay

By

April 24, 2017

club

Extremely happy friendly staff very clean lunches were great, meeting room comfortable!

Read More
Read Less

Comfortable and clean

By

April 23, 2017

club

The room was clean and the service was great I will stay again!

Read More
Read Less

Great place to stay

By

April 22, 2017

club

Loved how safe I felt. They really try to make your stay wonderful.

Read More
Read Less

Would Definitely stay here again!

By

April 21, 2017

Room was awesome! And the king bed was definitely the most comfortable hotel bed I have ever been on. Room was very clean and very well kept.

Read More
Read Less

Business stay

By

April 17, 2017

The rooms were great and the staff was very friendly. I only stayed for one night but wish I could have stayed longer.

Read More
Read Less

Great staff

By

April 12, 2017

Great staff! Bed was ok but felt like the room could use new carpet and new bed. The room was very clean.

Read More
Read Less

Short Business Trip

By

April 09, 2017

platinumelite

The room was clean, spacious, and comfortable. The staff were enthusiastic and courteous.

Read More
Read Less

Great Staff and Comfortable room

By

April 03, 2017

platinumelite

Rooms were comfortable enough, and the staff was really excellent. They moved us to a corner room so that our baby wouldn't too loud for adjoining rooms, which put us at ease as well.

Read More
Read Less