Rated 4.3 out of 5 by 318
Rated 5.0 out of 5.0 Front Desk Manager, Chris
I am a frequent visitor of the Holiday Inn Hamilton Place location monthly for business. The front desk manager, Chris is AMAZING. He truly understands the value of a customer. The superb service I receive from Chris keeps me coming back and it also drives me to send colleagues Chris' way. To put it plainly, Chris is the reason I stay at this location because he values me as a customer and values my business. Holiday Inn, please take the time to personally recognize Chris for his outstanding efforts as this review is long overdue. I've been staying at your location for over a year now and the level of superb service from Chris has consistently improved each time I stay. Job well done Chris! C. Baxter
August 26, 2015
Rated 3.0 out of 5.0 by Marilyn81 Poor Breakfast and Poor Exercise Room
The hotel was very nice as far as the room. The exercise room was poor. It was hot, poor ventilation, no towels, and broken treadmill. The complimentary breakfast was poor in the fact that there was lack of food on the line. Had to wait 25 minutes for biscuits and bacon. Service was poor in the breakfast area for getting drinks. They do offer menu ordering at a cost but we did not use it.
August 24, 2015
Rated 5.0 out of 5.0 by Kingbon Location Perfect
Perfect location near food, fun and entertainment. Shopping nearby, plenty of eating places to choice from. The staff was very friendly and helpful. Room was clean and nicely decorated. The price was also very fair. This is the second time I have stayed at this Holiday Inn and everything was perfect.
August 22, 2015
Rated 4.0 out of 5.0 by Cub057 Comfortable bed, clean rooms
Very clean. Comfortable beds. Only 3 years old. Good location. Friendly staff.
August 21, 2015
Rated 5.0 out of 5.0 by ETBusman Great room, quiet room
Very nice room, very quiet for sleeping, good breakfast items, well prepared with excellent wait staff. Had a mini-fridge in the room that actually froze my cold pack for use on the trip home- a first for me, ever! Only negative was 2 washcloths for 3 females to share- asked for 2 more and were promptly given to us. Overall, an excellent stay. Will have to remember our swim suits next time for the inviting indoor pool.
August 19, 2015
Rated 5.0 out of 5.0 by bpcal Recent stay
The hotel has been very well furnished and has been very well maintained.
August 17, 2015
Rated 5.0 out of 5.0 by uawrob very nice
this is a great hotel. I just wish they had a dry sauna or a hot tub at the hotel. However room, breakfast and staff are great.
August 16, 2015
Rated 5.0 out of 5.0 by hbeebe0001 Great Hotel!
Beds were amazing, TV channels available in room were great, great view, clean room and didn't have a bad smell like many hotels I've been to, plenty of parking area, friendly and nice staff.
The A/C unit in the room did not really work - it got very cold and when we tried turning it down, it did not work - however, unplugging the unit from the wall did just fine and it was only an issue the next morning when a cold room wasn't wanted after taking a hot shower!
Slept Amazingly Though!! Definitely Recommend!
I was only upset about the extra $25 charge on my account (even though the booking was already purchased about a week beforehand). I understand keeping a card on file, just in case there are things billed in the room - but nothing was billed and it took over a week for it to go back to my account.
August 13, 2015