Rated 4.2 out of 5 by 435
Rated 1.0 out of 5.0 by Wanda10 Never Again!
We stayed here last year for a softball tournament and it was great so when we needed a hotel for this year's tournament, we booked this hotel again. Mistake! The ladies at the front desk were rude. When I started asking questions about things they were doing that were not like any other HI we had stayed at, one of the ladies walked up and said just check her in and the demeanor of the lady checking us in changed instantly. They did not offer us our Welcome Bonus Points, which we still do not have; when we checked into our room there was only one towel and washcloth - for three people. We called for towels and after waiting 45 minutes to shower, we had to go get the towels so the rest of us could shower. The rest of the visit, they only left two towels/washcloths even though there were three people in the room. This is a full service hotel, and last year when we stayed we were given vouchers for breakfast each morning, but this year we were told that the property was under new ownership and they no longer did that. We actually looked into checking into another Holiday Inn for the remainder of our visit, but because it was a large tournament, they were all booked. Needless to say, next year we will not stay at this hotel. We always stay at HI, but have never had this bad of service.
June 19, 2016
Rated 5.0 out of 5.0 by pastorpar Total stay
We have stayed at many hotels, but this experience was by far the best. The room was excellent and the staff was also excellent. There was no problems at all, whenever we asked the staff about anything they helped us with out question. May I also say that the young man at the front desk that we dealt with most Cedric was very nice and helpful. I spoke with the manager a couple of ties and she was also very helpful. Will stay at this hotel when we are in the area again.
I have never been able to give such a review as this, I do not give excellent to any facility because there is always something wrong. But I can truly say that this was an excellent experience for my wife, my daughter and I.
June 18, 2016
Rated 5.0 out of 5.0 by Ray0382 Great Experience
Great place to stay, very quite in a good location for places to eat and not far from the mall
June 13, 2016
Rated 5.0 out of 5.0 by Frequent Traveler66 Great Visit
The hotel and staff were great. The room I was assigned was perfect for my needs. Any time I visit the area and need to stay overnight, this will be my first choice for a hotel.
June 8, 2016
Rated 5.0 out of 5.0 by lepper00 needs comp breakfast
the only thing I was not happy with was that there was not some type of comp breakfast. for us and travel with sports there are times that we cannot for time and money sit down eating. I feel that would be a added plus for the value. just something to think about
June 8, 2016
Rated 1.0 out of 5.0 by Tracey205 Disappointing Stay. Waste of money!
I’d be remiss if I didn’t share my experience. My stay at this Hotel was awful. I’m very disappointed because I’ve stayed at this location before with very few issues. First issue was that the television wasn’t working. I informed the receptionist of the problem. They assured me that they’d get this issue resolved. Well after 4hrs later, the television was still out of order. Finally they moved me to another room that was out of my preference. Loud music, loud conversations, upper level floor, backed up commode and bath tub, etc. The loud noise was annoying. I couldn’t take it anymore I called for someone to at least see if they could get the other guest to keep quiet. (2am) someone did come to assist me. Although I could still hear the noise I finally fell asleep around 4:30am. Remind you that I that to be up at 7am for a meeting. And then check out by 11am. What a waste of money! I've telephoned the manager SEVERAL times and also left several respectful voice messages and she has yet to return my call.
June 7, 2016
Rated 5.0 out of 5.0 by Chuck3004 Junta con VW Chattanooga
El Holiday Inn Hampton place esta ubicado excelentemente para atender una junta con VW Chattanooga. Al llegar al Aereopuerto, rapidamente puede llegar al Hotel. Y para llegar a la junta con VW es igual de practico y rapido.
Muy buena opcion para quien necesite atender una reunion asi.
Ademas, el Hotel y el servicio son excelentes.
June 6, 2016
Rated 5.0 out of 5.0 by hloidayinnjustlostmyvote Nice job
Nicer than I expected a Holiday Inn to be - thank you but the check in process was a long wait on line
June 4, 2016