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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.5

based on 828 reviews
87%
Recommend This Property

Ratings Breakdown

828reviews

  • 5 Stars
    549
  • 4 Stars
    195
  • 3 Stars
    54
  • 2 Stars
    17
  • 1 Stars
    13

非常的舒服,服务很好

By

March 23, 2017

非常好,以后还会支持假日,服务一流,餐饮也很好。。。非常好,以后还会支持假日,服务一流,餐饮也很好。。。

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床垫枕头软硬合适,服务好

By

March 23, 2017

club

枕头软硬选择多样,床垫软硬程度刚刚好。房间安静。
美中不足的是床头附近找不到电源插座,手机充电不方便。

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服务贴心

By

March 22, 2017

club

服务态度好,沟通流畅;
入住时即识别出会员身份,并提供欢迎饮料(大堂吧)和果盘(房间);
酒店宾客关系副经理多次主动联系,询问入住体验和要求;
家属在入住期间中间到店,因出租汽车司机误将其载到另一栋楼(东楼),该楼的大堂服务人员贴心地将其送至西楼,而非仅是指出方向;
入住期间需要换房时,提供了很好的换房服务。

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环境优雅,服务专业

By

March 22, 2017

酒店整体感觉舒适,悠雅温馨,服务人员笑容甜美,服务专业,能及时解决问题,客房干净有格调,床铺松软,带来良好的睡眠,餐饮,娱乐措施等整体感觉良好,会选择再次入住。

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性价比非常高的意见holiday inn酒店

By

March 22, 2017

club

这家是我入住过的holiday inn酒店中性价比最高的一家了。从check in 到check out都非常好,酒店工作人员热情,友好,不做作。客户 关怀细腻无声但有恰到好处,很受用。酒店装修大气,房间也非常不错。离开地铁站十分钟内路程吧。唯一就是酒店工作人员对地铁站的路线不是非常熟悉,指了一条比较绕的道,其实从旁边的中信银行过去就近很多。

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最近较差的一次入住体验!

By

March 20, 2017

最近入住西楼以来最差的一次入住体验!主要感受是早上退房太差,速度太慢,态度太差!前面的人还给别人屡次出错。前台业务不熟,前台外引导的人也不得力!优悦会员通道也是摆设!越来越差!

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服务一流

By

March 20, 2017

club

酒店员工的服务非常到位。
办理入住和退房手续非常迅速。
早餐丰富且美味。
酒店房间的固定喷头使用不是特别方便。
网络有点慢。

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服务体贴 客户满意

By

March 18, 2017

club

工作人员的工作态度、敬业精神和专业化令人满意;酒店的硬件设施比较完整,上档次;餐饮、休闲服务多样化,能满足各地客人的需求;希望继续保持的基础上再进一步!

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服务不错

By

March 17, 2017

club

唯一欠缺的是豪华大床房居然没有浴缸…有点失望!可能是年份久了,感觉陈设有些旧了!但是服务是做的很好的…特别谢谢送餐部,都很热情很及时!

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service was great!

By

March 16, 2017

club

the room service was very nice ,and also the staff .

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服务

By

March 16, 2017

白金卡会员入住,第一次遇到即无欢迎果盘、又无饮料券。出示卡后前台人员依然无任何反应!这家酒店和其它假日酒店执行不一样的规定吗?

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服務人員親切

By

March 16, 2017

前台服務人員態度親切
房間乾淨 配備齊全
餐廳餐點好吃
酒吧氣氛佳 有駐唱歌手
離地鐵近 交通方便

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