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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.4

based on 922 reviews
89%
Recommend This Property

Ratings Breakdown

922reviews

  • 5 Stars
    538
  • 4 Stars
    300
  • 3 Stars
    57
  • 2 Stars
    14
  • 1 Stars
    13

态度很好

By

March 23, 2017

platinumelite

态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好

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不如期待得好

By

March 23, 2017

1. 住的是行政房间,但房间并不大。
2. 服务员服务不理想,约好的打扫时间竟然迟到一个小时;约好的立刻过来取洗得衣服竟然不来,后来致电让我第二天早上再通知服务员。
3. 价格不便宜。
4. 游泳池看起来黑乎乎的,完全没有游泳的欲望。
5. 早餐选择也不丰盛。

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服务生的倾听能力

By

March 23, 2017

对客人提供的联系方式居然能够记错,实在让人费解。已经为遗失物品的邮寄地址提供了公司的新地址,居然能找到公司的旧地址并将遗失物品发送到旧地址,这是要多不容易啊。

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糖酒会期间服务质量下降

By

March 22, 2017

遇到糖酒会期间服务质量下降严重,对于会员没有问候和该有的待遇,连增饮卷都是在客人主动提醒后才给到的,作为会员希望续住告知必须涨价

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地点一流

By

March 21, 2017

房间对于控烟有一定瑕疵;地理位置非常好,距离太古里和春熙路很近,门前就是地铁东门大桥站;早餐比较丰盛,推荐面档

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員工很棒!

By

March 21, 2017

club

大庁不要有香香的味道 令人很不舒服聞了想吐 服務人員說這是公司規定的味道 這樣做太假太做作了 強烈建議提供無味健康乾淨的空氣質量

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总体不错

By

March 21, 2017

platinumelite

住了两晚,排房给了顶层,不错。
酒店整体感觉干净。
行政大床浴室有点小,且无浴缸,不知道只是我住的房间是这样还是全部。

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一次不错的体验

By

March 21, 2017

除了没有浴缸,酒店内其他的设施已经堪比皇冠以上级别的酒店设施了。服务人员礼貌周到的态度和良好高效率的办事风格值得点赞!

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服务热情

By

March 20, 2017

club

总台及迎宾服务热情,但是服务技巧有待提高。客房卫生总体还是不错的,没有遇到客房服务员。总体酒店给我的感觉还是比较不错的。

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房间比较旧

By

March 19, 2017

每次都是住同样的房型,房间比较旧,面积也不大。不确定这个酒店对至悦会员是否有升级。。。。。。。。。。。

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床铺超级舒服!!

By

March 17, 2017

床上用品的触感非常好,后续几天都很怀念!交通极其方便!出门没多远就是太古里,和IFS,门口就是地铁。

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床舒服,服务好

By

March 15, 2017

club

棒!我的天!住的很好,打扫也很用心!棒!我的天!住的很好,打扫也很用心!棒!我的天!住的很好,打扫也很用心!

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