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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 770 reviews
86%
Recommend This Property

Ratings Breakdown

770reviews

  • 5 Stars
    370
  • 4 Stars
    261
  • 3 Stars
    71
  • 2 Stars
    45
  • 1 Stars
    23

Great all round stay

By

July 22, 2017

club

I could not fault the hotel at all
Staff very willing and able to help
Accommodation and food and drink were really good
I highly recommend this hotel

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Good gym, staff worked hard to please

By

July 22, 2017

Easy way xperience, good little gym and pool, breakfast good

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Long weekend break

By

July 20, 2017

club

We have stayed at this hotel on a number of occasions

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Very nice stay. Clean rooms and friendly staff

By

July 19, 2017

Perfect for what I needed and very close to town centre

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Functional, yet little shabby around the edges

By

July 18, 2017

club

Great front of house staff. Plug wouldn't come out of bath. TV reception awful and minimal choice of channel.

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Comfortable bed

By

July 17, 2017

platinumelite

The hotel was excellent like most of the holiday inns and expresses I have stayed in.

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Decent hotel

By

July 17, 2017

club

A decent hotel with generally good service.
I had to request several times for a bottle opener for my room.
The breakfast and evening meal was good.

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Very comfortable stay

By

July 16, 2017

club

Was visiting the area on route for weekend away. The hotel was an ideal location given its proximity to motorways. Room was larger than expected, very clean and comfortable with delightful 'fluffy' towels. The food and beverages were tasty, generous and well presented by friendly and pro-active staff. This was representative of all the staff who I met during my stay.

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Out and About

By

July 12, 2017

Wife and I travel a great deal, UK Europe and Australia and other Eastern Oceanic destinations. This hotel was ideally situated for the reason for our visit.

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Chester Stay

By

July 12, 2017

Nice hotel with friendly staff - especially Michael, who is a star!

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Short stay

By

July 12, 2017

A short stop for a meeting... disappointing that Breakfast was extra on top of the room

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Not a very good stay

By

July 10, 2017

club

Firstly our room was damp, light did not work, service charge charged automatically, not consistent with food service, some staff not helpful or tentative, not exactly the best stay, just aswell it was only one night

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