Rated 4.2 out of 5 by 424
Rated 5.0 out of 5.0 by Ella2008 Good value and friendly staff
Have stayed previously at the hotel and book the DBB package. We tend to stay here overnight, on route to Manchester airport the next day.
Staff were friendly and we received a very good service. There is one staff member who has been on duty when we have stayed previously. On this occasion, in the evening he was working in the bar area, and greeted us at breakfast the next morning - bringing tea and checking we had everything. He is always friendly and helpful.
Checking in and out was quick - we had no problems.
Our room was very clean and we both had a good sleep. I always like the rooms with the wooden shutters - think it adds character to the rooms.
October 10, 2015
Rated 4.0 out of 5.0 by NRobJ Good hotel, some problems
The staff were excellent and very helpful The room was excellent, a little small and the furniture dated but the bathroom obviously new and very modern/sleek looking. All very clean. My room was at the very far end of the hotel but the view out over lawns was very calming.
Dining, particularly breakfast, is complicated with prepaid vouchers or very expensive. If one only wants cereal or toast then the price is very high - it is one cost only! Staff even apologetic.
Understand a major renovation is about to begin so would definitely visit again if I am in the area.
The location is very convenient for Chester and Wrexham and for access to Manchester Airport
October 9, 2015
Rated 4.0 out of 5.0 by AD1981 Clean and comfortable
Clean and comfortable room, ate in the bar area which was well attended and the Bar Manager who was attentive and efficient and the food was good.
October 8, 2015