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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1636 reviews
86%
Recommend This Property

Ratings Breakdown

1636reviews

  • 5 Stars
    902
  • 4 Stars
    412
  • 3 Stars
    165
  • 2 Stars
    89
  • 1 Stars
    68

Great Service

By

June 20, 2017

The bellhop, I think his name was Carlos, was incredibly helpful and went out of his way to help me!

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Extended Business Stay

By

June 19, 2017

Spent 12 days at this hotel under a business agreement but did not feel very accommodated for an extended stay needs

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Great location

By

June 17, 2017

I enjoyed my stay here, I loved looking out over the water and 9 bridges.
The location to the Merchandise Mart was perfect!

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Nice room remodel and great stay

By

June 17, 2017

club

Like the updates to the rooms. would love to see them add a lighted magnifying mirror.

Staff was nice and attentive

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comfortable beds

By

June 15, 2017

platinumelite

Room size is a little bits of small. Clean and quiet. Take times to in and out hotel.

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Seeing the city at its best

By

June 14, 2017

Perfect location, one of the best I have stayed at, would definitely go back.

Only downside Parking should be complimentary to hotel guests!

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Holiday Inn Mart Plaza Great

By

June 11, 2017

club

Great service and stay at the Holiday Inn Mart Plaza. Excellent location.

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Comfortable room, helpfull staff

By

June 08, 2017

platinumelite

Amazing place to stay, Comfortable room, friendly helpful staff, close to a lot of attractions downtown. Holiday Inn Chicago Mart Plaza River North is my favorite place to stay when I'm in town.

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One of my favortes

By

June 07, 2017

I really love this Chicago Hotel and staff often. The staff is friendly and it is very close to many different attractions and restaurants. Beds are comfortable . Great indoor pool.

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Great hotel

By

June 06, 2017

platinumelite

Very, nice modern hotel in the center of Chicago. Our room had a wonderful view of the Chicago River and skyline.

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High night

By

June 04, 2017

platinumelite

I loved my stay up in the clouds at this hotel... beautiful views great drinks and food...!!!

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Good hotel

By

June 02, 2017

club

Stayed here for memorial day weekend and is a great hotel. Close to Hubbard st and a short uber ride to everything you want. Staff is very friendly and the rooms were clean.

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