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  • 1 888 HOLIDAY
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Rated 4.1 out of 5 by 913 reviewers.
Rated 4.0 out of 5.0 Convenient place The location of the hotel is convenient and I used an upgraded, contemporary looking room. The amenities are standard. Had a nice view from the window. Room cleanliness can be better. Most unpleasant experience with the AC - could not turn off and the non stop noise didn't allow me to sleep. February 27, 2015
Rated 4.0 out of 5.0 by Surprisingly nice stay The location and amenities were a pleasant surprise. I would definitely stay there again. February 25, 2015
Rated 5.0 out of 5.0 by Close to everything We had a wonderful stay at this Holiday Inn. We chose this property because we were taking a cooking class at The Merchandise Mart. I would love to get to go back. February 24, 2015
Rated 5.0 out of 5.0 by Love Staying Great place to stay as it is convenient to all my business and pleasure activities in the city. One negative is the bar seems to have become expensive over the years. Would stay here again. February 24, 2015
Rated 3.0 out of 5.0 by No heat! At my recent stay my room would not get warmer than 67 degrees, which is cold for me. I called the front desk and was told engineering would be by, they never showed up. I woke up at 4am to a 57 degree room...after playing with the controls the room got back to 62 but no higher. The heat/a/c appears to be from the 70' and obviously does not work correctly... February 24, 2015
Rated 2.0 out of 5.0 by Construction, Parking Fee, No complimentary coffee. Worst deal ever! Construction next to hotel which was not mentioned at reservation or check-in. Also, $35 to park overnight was not disclosed at time of reservation. The morning of our stay it cost $3 for a cup of regular coffee! I can get a latte for that price! I stayed over 200 nights in IHG hotels last year and never had anything like that! I can deal with parking fee because of location but, no mention of construction and a $3 cup of coffee is unacceptable. I would never stay there again! February 23, 2015
Rated 4.0 out of 5.0 by ease of access Had a good time at the hotel, food was great and the staff was wonderful. Had a slight problem getting to the hotel once we arrived in Chicago. Was not advised prior to our arrival that the hotel was located on the 15th floor. A little heads up would have been helpful. Thanks M. Largent February 23, 2015
Rated 5.0 out of 5.0 by Entire Hotel I think this is a great hotel, with great amenities,great location, and I love staying there. Jack Curtis February 22, 2015
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