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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1748 reviews
87%
Recommend This Property

Ratings Breakdown

1748reviews

  • 5 Stars
    983
  • 4 Stars
    433
  • 3 Stars
    170
  • 2 Stars
    92
  • 1 Stars
    70

Stay in Chicago

By

October 19, 2017

club

Overall the hotel was very nice. The bed was soft, the pillows were fluffy and the room was clean.

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Nice

By

October 18, 2017

Staff was friendly and very helpful. Place was clean and great view of the city

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Chicago

By

October 18, 2017

club

Fine hotel, just a bit more expensive. Our suite had a nice view and was quite roomy. Furniture could be update. Quality of the restaurant food was ok but expensive.

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Great hotel in a good location.

By

October 14, 2017

club

Good size room, very comfortable and fantastic view. Walking distance to many of the Chicago attractions.

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Great view, comfortable bed

By

October 12, 2017

club

Great room,
Very comfortable bed
Great food in the marketplace and the city view restaurant
Great service
Wedding service was brilliant - helpful staff, excellent food
Central location easy to get around from the river walk

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View

By

October 12, 2017

It was a great stay thank you, The food at breakfast was not very good. Could have been better for the price. The man at the desk in the morning was not super friendly. other than that the stay was great.....

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Great location

By

October 10, 2017

club

Located conveniently in the North river area of Chicago, east to find and convenient parking underground across the street. Parking fee is $41per day, this should have been included in the room rate. Beds are on the hard side, clean and quiet rooms.

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Great location and view

By

October 10, 2017

club

Excellent stay! Great view, comfortable rooms and fantastic staff. Bar wait times were very slow. Overall, loved the stay!

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Always excellent, need to plan for restarant closure better esp for winter

By

October 07, 2017

platinumelite

Now that the restarant is closed at night, additional staff should be scheduled for the bar.

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Great location

By

October 06, 2017

platinumelite

This was a great location right next to the River and the Train stations. Walking distance to a lot of places. The staff were very nice and extremely helpful.

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air did not work after send someone twice

By

September 28, 2017

air did not work, even after they sent someone twice to look at it.

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Stay was nice, bed uncomfortable

By

September 25, 2017

The bed appeared broken and one sunk into the bed. It was like sleeping on a water bed.

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