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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1618 reviews
86%
Recommend This Property

Ratings Breakdown

1618reviews

  • 5 Stars
    888
  • 4 Stars
    411
  • 3 Stars
    162
  • 2 Stars
    89
  • 1 Stars
    68

Clean and Bright

By

May 26, 2017

club

The room was clean and the furniture was well kept. While the hotel would benefit from having an actual little store onsite (in addition to their mini market), the restaurant and bar/lounge were comfortable.

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Nice Hotel

By

May 26, 2017

Stayed 4 nights attending the NRA show.

Even though I had asked for a king bed, I was assigned 2 singles but to be fair, the NRA show was in town and every hotel was pretty much fully booked.

The room was nice, large and clean.

The River View was amazing and a must.

Location was central close to most Chicago attractions.

Highly recommended

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Great

By

May 26, 2017

club

Great views and service, easy check in and out...............

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Doormen

By

May 25, 2017

club

Your doorman , very important since the entrance is 15 floors removed, was very helpful, both of them and very cheerful. A good way to start a journey away from the hotel.

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Gute Zimmer, gute Lage.

By

May 23, 2017

club

Lage und Zimmer entsprechend, Frühstücksraum schmutzig, Frühstück in Ordnung, aber nichts Besonderes!

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Top Notch

By

May 23, 2017

club

My stay was very comfortable and the service was wonderful. Thank you!

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May 13 unreasonable charge to me

By

May 23, 2017

club

I wrongly booked May 13 one night, as I intended to book May 12. I did not recognize the pay will NOT turn back once I booked it with my IHG card.
I have cancelled on May 8, once I realized I booked wrong date. And asked IHG hot online call. So far no feedback yet.

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Hotel Location

By

May 23, 2017

club

Fantastic, the location is exactly what I need. I could not ask for a better location.

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Great location

By

May 21, 2017

club

I travel for work, but like to explore the city. This hotel is located in a great place on the loop. Easy access to all places I like to go!

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Great location with convenient parking

By

May 19, 2017

club

The location is so convenient with access to the river walk and water taxi. Michigan Avenue is only a few blocks away. Priced below comparable hotels in the area.

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Good value in a good spot

By

May 18, 2017

club

The rooms are clean with comfortable beds, and friendly staff. It's not a super luxurious place, but at the price it's just right.

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Stay in Chicago

By

May 18, 2017

platinumelite

Excellent guest service and food. Nice room. Hotel staff was courteous. I felt relaxed and enjoyed my stay.

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