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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 1623 reviews
86%
Recommend This Property

Ratings Breakdown

1623reviews

  • 5 Stars
    891
  • 4 Stars
    411
  • 3 Stars
    164
  • 2 Stars
    89
  • 1 Stars
    68

excelente localização

By

May 29, 2017

club

Além da excelente localização, o hotel possui quartos grandes e confortáveis, além de um staff muito atencioso. A lojinha de conveniência no lobby do hotel é excelente e muito conveniente.

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We'll Be Back

By

May 29, 2017

Awesome Period. I am a platinum elite member and it is worth your effort to become one.

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Did not do preference request

By

May 28, 2017

club

I requested a room away from an elevator because of noise.
What did I get but a room next to the staff elevator, 2247. So much for paying attention to preferences. Was it a mean joke?

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Comfortable bed and excellent staff

By

May 28, 2017

club

Good location and room comfort. Comparable for cost avg. Breakfast should be included all guests as other similar properties in area.

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Great hotel!

By

May 28, 2017

club

Great views from the rooms. Nice bar looking out over the river. God coffee in the little shop. Bed is comfortable. Enjoyed my stay!

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Clean and Bright

By

May 26, 2017

club

The room was clean and the furniture was well kept. While the hotel would benefit from having an actual little store onsite (in addition to their mini market), the restaurant and bar/lounge were comfortable.

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Nice Hotel

By

May 26, 2017

Stayed 4 nights attending the NRA show.

Even though I had asked for a king bed, I was assigned 2 singles but to be fair, the NRA show was in town and every hotel was pretty much fully booked.

The room was nice, large and clean.

The River View was amazing and a must.

Location was central close to most Chicago attractions.

Highly recommended

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Great

By

May 26, 2017

club

Great views and service, easy check in and out...............

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Doormen

By

May 25, 2017

club

Your doorman , very important since the entrance is 15 floors removed, was very helpful, both of them and very cheerful. A good way to start a journey away from the hotel.

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Gute Zimmer, gute Lage.

By

May 23, 2017

club

Lage und Zimmer entsprechend, Frühstücksraum schmutzig, Frühstück in Ordnung, aber nichts Besonderes!

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Top Notch

By

May 23, 2017

club

My stay was very comfortable and the service was wonderful. Thank you!

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May 13 unreasonable charge to me

By

May 23, 2017

club

I wrongly booked May 13 one night, as I intended to book May 12. I did not recognize the pay will NOT turn back once I booked it with my IHG card.
I have cancelled on May 8, once I realized I booked wrong date. And asked IHG hot online call. So far no feedback yet.

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