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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 949 reviews
83%
Recommend This Property

Ratings Breakdown

949reviews

  • 5 Stars
    504
  • 4 Stars
    245
  • 3 Stars
    83
  • 2 Stars
    70
  • 1 Stars
    47

Nice Stay

By

August 19, 2017

club

Quite frankly, this place used to be a frightening dump. It's now one of the best properties in the area for the price.

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Chicago visit

By

August 18, 2017

Not bad overall. We were near most of the tourist attractions so we didn't have to drive too much.

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Decent stay and good location

By

August 16, 2017

club

The room was older- the air conditioning unit was either too hot or too cold and we had to constantly adjust. The price was steep. However, the pool was very nice and the staff was very friendly and helpful.

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Loved the pool and view

By

August 15, 2017

club

My kids and I really enjoyed the pool and the view. Again an overall good experience with the exception of my card being charged 3 times for a one night stay.

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Courteous Staff, Comfortable Stay

By

August 15, 2017

platinumelite

We love Holiday Inn and this location is especially pleasant. We love how HI bedding and four pillows are always so comfy. Staff here anticipate your every need... and that's refreshing!

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Always a great stay

By

August 14, 2017

Hotel is clean. Good location. Very friendly, accommodating staff. Always lives up to expectations.

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Great service

By

August 14, 2017

club

Tailon at the front desk and the valet Julio were excellent. They were very helpful and accommodating. I was able to check in two hours early, they switched my rooms to get me in a little early. Very great experience

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Nice rooms

By

August 12, 2017

club

Nice rooms. Good location near Union Station. When checking in wish the clerk would have been more helpful. It was our first trip to Chicago.

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Stayed at hotel for Lalapalooza Concert

By

August 10, 2017

Enjoyed my stay but did not really spend much time in the room. Spent more time visiting the downtown area.

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Chicago's Little Secret

By

August 08, 2017

club

This hotel has never let me down at all. Excellent rooms and Sunny's restaurant is great for Breakfast. Hotel staff are great. Good location for Greyhound Bus

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Visit

By

August 08, 2017

platinumelite

Rooms are very small and needs renovation. Bathrooms are small. Great location, few block away from Amtrak Union Station, 15 minutes walk from Millenium Park. Felt safe during stay.

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Not stay this hotel

By

August 08, 2017

club

Avoid to being in this hotel as staff is not very good, does not take care of the need. Once you are in they fell you will not go anywhere

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