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Rated 4.2 out of 5 by 388 reviewers.
Rated 4.0 out of 5.0 by Great Service The hotel was all I had in mind it would be. The room was clean and the hotel. The staff was friendly and helpful to all the questions that we had during our stay. April 24, 2015
Rated 5.0 out of 5.0 by room The room was very comfortable. The room was very clean and cosey. April 22, 2015
Rated 5.0 out of 5.0 by great stay minus pool trouble i had a great stay minus pool being out of order which is the main reason why i booked room April 20, 2015
Rated 4.0 out of 5.0 by Very Comfortable Thyis hotel was convenient and I was very satisfied. Staff was friendly and attentive. April 20, 2015
Rated 4.0 out of 5.0 by Issues with checking in and checking out - Everything in between very good During both my arrival and my departure I found the front desk staff unresponsive to basic customer service protocols and much below the standard that I have come to expect from an IHG property. Everything else about my three night stay at this property was well above average and I do recommend this property. Checking in and checking out of a hotel should not be a challenging experience. I do travel to the greater Chicago area fairly often for business, so if I have similar experiences with the front desk staff on my next visit to this property I will simply eliminate this property from my options, and choose different accommodations. April 16, 2015
Rated 4.0 out of 5.0 by Roomy suite, kitchen and seperate bedroom The suite is roomy has a kitchenette with dorm-size fridge and a separate master-bedroom with a door dividing the rooms. April 14, 2015
Rated 5.0 out of 5.0 by Best staff! This was our first time to the Chicago area. We were impressed with the value we got for such a wonderful hotel in the heart of Downtown! The staff was VERY helpful and pleasant at EVERY moment and went out of their way to make our stay the very best. They were helpful with tips on where to go, where to eat, and how to get there. Thank you Holiday Inn Chicago from the Detroit family! April 12, 2015
Rated 5.0 out of 5.0 by Great service Staff was very friendly and accommodating. We really enjoyed our stay. April 12, 2015
  • 2015-04-26T10:06:45.959-05:00
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