Rated 4.0 out of 5 by 399
Rated 2.0 out of 5.0 by IndySue Dirty, noisy and no customer service
Arrived Thursday evening - Noticed hair in sink Thursday evening
Friday morning noticed hair on wall and shower curtain - couldn't shower - was grossed out.
Showed pictures of hair to front desk clerk and asked that my room be cleaned again - she said she would tell someone.
Returned back Friday evening in the hopes of finding a clean room. Hair was still on wall and shower curtain - yuck!
Saturday morning i noticed the hair in tub - asked for a manager - mgr wouldn't arrive until 9 am - I was leaving at 8 30.
Cleaned tub out with shampoo and washcloths and used my clorox wipes. Told front desk again about the hair and asked that my room be cleaned.
Returned back Saturday evening to find that my room hadn't been cleaned and they added more stains by giving me stained towels and stained sheets and the hair was still on wall and shower curtain. Toilet was VERY noisy and walls are too thin heard the kids next door having a burping contest. Room service messed up my order all 3 nights - I ordered the same thing each night.
August 24, 2015
Rated 4.0 out of 5.0 by Working on the road Great service
This Holiday Inn was a nice stay for our family. There is not a free breakfast which was a little disappointing. There is a bar/lounge in the hotel that had great service and food.
The rooms were very clean. The hotel is a little outdated but that did not poorly affect the stay
We were very happy and the beds and pillows were very comfortable.
August 24, 2015
Rated 4.0 out of 5.0 by Carmen411 Nice and relaxing
Had a wonderful stay. Will definitely be back some time in the future.
August 18, 2015
Rated 5.0 out of 5.0 by mdsquared If you are coming for Step 2 CS, STAY HERE
This was a great hotel to stay at for Step 2 CS. GREAT PRICE if you mention that you are with the testing center. (See instructions for the Step 2 where to stay.) Not far from the testing site, and there is a FREE SHUTTLE to the testing site. Also free shuttle to and from O'Hare.
August 16, 2015
Rated 5.0 out of 5.0 by bosman friendly staff/close to airport and provides shuttle
close to airport
shuttle and park and fly was great
good bar with food
August 15, 2015
Rated 4.0 out of 5.0 by srits Ohare sleeper
Great Hotel to get a good night sleep at the airport.
Cool bar / Lounge (Bar Lois). The bar
August 14, 2015
Rated 2.0 out of 5.0 by AWatson68 Disappointing and below the usual standard
This hotel is well below the usually high standards of the IHG group. As a Platinum member travelling home to the UK with friends and family, I used my reward night for three rooms. The rooms were very dated, carpets stained, windows very dirty, hallway ceilings stained from water and the club lounge closed and unavailable. Also, we waited close to one hour for our dinner due to the kitchen and waiting staff being shorthanded. This was the first truly negative experience that I have had with Holiday Inn.
August 14, 2015
Rated 5.0 out of 5.0 by IOWABLUEWILLOW GREAT ROOMS AND ACCOMMODATIONS FOR PRICE.
GREAT LOCATION AND STAFF. POOL FACILITIES ARE EXCELLENT. WAS WORRIED WHEN I SAW IT WAS AN OUTDOOR POOL BUT IT IS HEATED AND SO CLEAN AND ACCOMMODATING. FRONT LINE STAFF IS BEYOND REPROACH. MAINTENANCE PEOPLE ARE AMAZINGLY HELPFUL. FOOD WAS GREAT AND FOR A WONDERFUL PRICE FOR THIS MIDDLE INCOME GRANDMA. THANKS FOR EVERYTHING. I COULD NOT BE HAPPIER WITH MY STAY.
August 12, 2015