Rated 3.9 out of 5 by 255
Rated 4.0 out of 5.0 Wedding stay
Comfortable rooms, good breakfast, discounted rates for wedding stay, and very friendly and helpful staff.
August 25, 2015
Rated 5.0 out of 5.0 by miss u nice hotel
Always stay here when in Chico very comfortable staff is always helpful and nice.
Good location with stores, college
August 25, 2015
Rated 5.0 out of 5.0 by AaronJS Clean
First time in Chico and arrived late. I was very happy with the Holiday Inn. Easily accessed from the freeway and clean and welcoming inside.
August 24, 2015
Rated 2.0 out of 5.0 by SD Scott Not a good experience
We were taking our son to his first year of college and were expecting a great stay. We arrived a couple of hours before check-in time with all of my son's belongings in the back of my truck. We attempted to check-in early but were told they were not checking anybody in early. Very disappointed, we drove around Chico but could not leave the truck because of all of the items in the back.
I returned to the hotel to see if they had a storage area for my son's belongings until we could check in. I was told they only had a small area that would not accommodate us. I again asked about early check in and they took my cell phone number and said on the off chance they were able to get a room ready they would call me.
After about an hour I returned to the hotel to wait it out until 4:00 PM. To my surprise I saw several people checking in. I again (3rd time) went to the counter and was told I could check in. I never did receive that call.
The room was about what I expected but it only had a wall mounted A/C under the window. The A/C blew out semi-cold air and our room never really cooled down. The temperature outside was over 100 degrees. Sleeping was near impossible because of the heat until about 3:00 in the morning.
I found most of the staff very short and to the point. Not rude, but not professional and friendly as I have come to expect at Holiday Inn.
Overall it was a very disappointing experience. The night before we had stayed at a Holiday Inn in Grass Valley and the two experiences could not be more different.
I will be in Chico quite a bit in the next 4 years and I cannot imagine ever staying at this hotel again.
August 22, 2015
Rated 5.0 out of 5.0 by D7485 chico
Pizza package room fit our needs well. Room service was particularly helpful. Good pizza!
August 21, 2015
Rated 4.0 out of 5.0 by Smiles28 Comfortable stay
Very pleasant desk staff both on check-in and check-out. Our room was quite pleasant and the patio off the sliding glass door was a very pleasant surprise.
The breakfast buffet was disappointing.
August 19, 2015
Rated 4.0 out of 5.0 by esf1 Holiday Inn Chico
Hotel could use update. Poor air conditioning in public areas and hall ways
August 19, 2015
Rated 5.0 out of 5.0 by Sonia112 Bed and pillows clean and very comfortable.
I slept like a baby. The bathroom was excellent. The staff were friendly and very helpful. I like the coffee in my room and also the coffee in the lobby. The Internet work right away without using a password. This was very convenient. The heater/irconditioner make a lot of noise when on. I had to turn it off to sleep. I like the relax sign so I won't be disturbed. Overall I give the Holiday in Chico a 9. I will be staying there again soon.
August 17, 2015