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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 532 reviews
84%
Recommend This Property

Ratings Breakdown

532reviews

  • 5 Stars
    275
  • 4 Stars
    178
  • 3 Stars
    51
  • 2 Stars
    12
  • 1 Stars
    16

前台服务需改善

By

March 27, 2017

club

长都假日酒店员工需要提高客户至上的服务宗旨, 当然碰到无礼的客人不需要委屈自己. 客户千里迢迢赶过来住店是一种对酒店品牌的认可.

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酒店整体服务一流

By

March 27, 2017

酒店设施略显旧,没有正规的按摩服务,早餐菜品一般,缺乏吸引人的食品。其他各方面服务都还不错。酒店交通便利,高层隔音效果不错

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服务一流

By

March 27, 2017

前台服务人员服务很好, 餐厅服务人员服务到位.
浴室地板让人感觉不是很乾净, 莲蓬头不好使, 一开水就无法固定, 会垂下来. 自行洗衣物没有可以吊杆晾乾的设置, 不太方便.

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飯店經營未做到預先設想

By

March 27, 2017

club

尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,尚待加強,,尚待加強,尚待加強,尚待加強,尚待加強

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Clean place and great people

By

March 25, 2017

Very nice place to stay and the people there are great so this is a very nice hotel.

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地点很好,房间很一般

By

March 25, 2017

club

地点很好,房间很一般,特别是楼层过道在装修中,进去的时候很脏乱。总的来说不像传说中想的那么好。虽然大堂装修的还可以,但是房间的水平确实不像是这个档次的酒店,和三星级的倒是差不多

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健身房管理待加强,有非住客

By

March 25, 2017

在酒店住了近三周,包括其他入住的同事都提到每次去健身房都能看到一对中年夫妻,两人每天都是八点半至九点中间去健身房,各用一台跑步机及电视,由于晚上健身房锻炼的客人较多,且酒店只有三台跑步机,这对夫妻一来就占用两台,而且每次都看芒果台电视剧,音量很大,很干扰其他住客的健身环境。
假如这对夫妻是住客还可以理解,但根据近三周的观察,觉得这对夫妻并非住客,与健身房的员工非常熟络,如果不是酒店住客,这种行为是损害住客的合理权利及酒店形象。
建议酒店加强健身房用户的管理

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房間

By

March 24, 2017

platinumelite

此酒店是公司新簽約酒店,房間寬敞,擺设舒適合理,用具有档次,點心水果好吃,美中不足是空調聲音有点大,咖啡如有掛耳冲泡的更好!早餐內容質量高,服務人員積極主動,可惜沒時間使用休閒設施,下次出差会再次光臨此酒店!

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免费升套房

By

March 24, 2017

去酒店比较晚,用我的IHG 金卡 订了4个房间都升到套房 一同出差的韩国领导很满意,酒店服务很巴适,都说睡得很舒服,早餐很丰富,重庆小面味道相当正宗,不妨一试

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入住被鄙视了

By

March 23, 2017

club

由于积分兑换的房间,网上可兑换套房。为何前台告知只能住普通房间???最好还抛了一句 懒得和你争?!态度不友善

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总体还是不错

By

March 19, 2017

总体不错,位置挺好,原本以为会吵,但我住在靠里面的听不到外面的噪音,但是空调的风扇声稍有点大,不过没有影响到我的睡眠。由于时间匆忙,没有使用游泳池也没有在酒店吃午餐和晚餐。早餐感觉还不错

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不错

By

March 18, 2017

出差入住,服务态度和速度都不错,比较以人为本,送了些免费的水,也有水果。
房间温度比较高,风扇声音稍大了点

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