Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 707 reviews
92%
Recommend This Property

Ratings Breakdown

707reviews

  • 5 Stars
    473
  • 4 Stars
    148
  • 3 Stars
    50
  • 2 Stars
    19
  • 1 Stars
    17

Dirty outdated room. Dont be fooled by the Lobby

By

June 21, 2017

club

My sofa bed sheets were not changed from the previous guest and the floors were not vacuumed whatsoever. The bed was hard and uncomfortable. The lobby couldn't even compare to the rest of the hotel. I expected a luxury stay paying what I paid, I compared many other high end hotels and this one just so happened to be right next to the mall where my husband needed to be for a work convention. I am disappointed with the quality of everything in this hotel except for the staff(other than the one that cleaned..or should I say didn't clean my room) they were all very friendly and very helpful when I mentioned my sheets weren't cleaned. I did receive a discount. That was a plus. Over all, I will not choose a Holiday Inn as a "high end" hotel visit. Like I said, shopping around I could have gotten a better quality hotel for the same price. Not awful if your not looking for something fancy i guess.

Read More
Read Less

nice and friendly

By

June 21, 2017

club

Have stayed here several times. Always friendly at front desk and services are great.

Read More
Read Less

Right down the middle

By

June 21, 2017

Great stay. The bed didn't suit me well but everyone's different. I guess I expected complimentary breakfast like most holiday inn and the expresses. It's a little old and needs updating. Still very nice tho

Read More
Read Less

Home sweet home

By

June 19, 2017

club

The hotel staff were very polite and genuine when approached this is the 1st great impression i've received. Furthermore, the cleanliness of the hotel in general were excellent. Breakfast is very diversified and fresh. My stayed in general felt very cozy as if i was at home. I strongly recommend to stay at this hotel either for business or leisure.

Read More
Read Less

Loved this place.

By

June 18, 2017

My wife and I stayed here one night. From check-in to check-out everything was perfect. We ate dinner in the restaurant (McKenna's). My wife loved her bacon-burger with fries and my pub chips and vegetarian sandwich were excellent. The server in McKenna's was helpful and we enjoyed our conversation with him.Our room was clean and quiet.Loved the overall atmosphere of this establishment. We did not use the indoor pool but it looked quite refreshing. Would highly recommend this hotel and hope to be back soon.

Read More
Read Less

Very good experience

By

June 16, 2017

club

Very friendly staff. Large clean room. Gr3at food in restaurant. Would recommend.

Read More
Read Less

Nice Hotel

By

June 14, 2017

club

The staff was very polite and friendly and the hotel was clean!

Read More
Read Less

Convenient place to stay in Cincinnati,

By

June 13, 2017

club

The Staff makes a hotel and this staff was excellent. The entire place was clean, check-in was easy and the staff was friendly. I felt safe here and the rooms were quiet. Beds are very comfortable.

Read More
Read Less

Love the Service

By

June 08, 2017

Loved everything about it. The breakfast was awesome the work out room was great the pool had a hot tub in it and my room was quite and dark. Loved it !

Read More
Read Less

Friendly staff

By

June 07, 2017

platinumelite

Hotel was accommodating and the staff was very professional.

Read More
Read Less

Great hotel

By

June 07, 2017

club

Room was clean. Very close to everything I needed.

Read More
Read Less

Nice room

By

June 06, 2017

Used my points. Room was nice. Staff friendly .the quick brown fix jumped over the lazy dogs

Read More
Read Less