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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 658 reviews
92%
Recommend This Property

Ratings Breakdown

658reviews

  • 5 Stars
    446
  • 4 Stars
    134
  • 3 Stars
    47
  • 2 Stars
    17
  • 1 Stars
    14

St. Paddy's Day Date

By

March 21, 2017

platinumelite

Enjoyed the hot tub and sleeping in a little while. The bar and bar food weren't that great. This hotel is close to home and great for a quick get away.

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Thumbs down

By

March 19, 2017

We stay at nothing but holiday inn and I have to say this was the dirtiest one. There was mold growing underneath the tub spout. And our sheets had what looked like blood splatter all over them. Called downstairs and they came and changed the sheets but had attitude over the phone and when they got there. As for the mold they said it was a maintenance issue and they couldn't do anything. I asked to be put in a cleaner room and was told they were booked which I found pretty funny because 3/4's of the parking spaces were empty. I would never stay there again let alone recommend it to anyone. This experience put a bad taste in my mouth and made me question why I am an ihg member. Further more you should probably get your heated pool fixed or stop advertising its heated cause it was ice cold

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Great service and great location

By

March 19, 2017

Great staff - friendly and helpful. Hotel and room were very clean and comfortable. Hotel lobby and pool area were beautiful and well maintained. Great location.

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Suites are fantastic

By

March 19, 2017

Great space in the two king suite with whirlpool. Family of 6 stayed very comfortably.

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Room Service

By

March 17, 2017

Called for a medium Rare Cheeseburger and fries with a soft drink; Less than 20 minutes.

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Soccer

By

March 15, 2017

club

We stayed here for a soccer tournament and players from other teams were out in the hallways late in the evening kicking a soccer ball around. Called to front desk on three occasions and no one showed to deal with the issue until I had to step out of the room to ask them to stop.

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Great staff

By

March 13, 2017

club

The hotel is clean and comfortable. It isn't fancy, but it is in good shape. The staff was extremely friendly and helpful.

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Great staff and clean place

By

March 12, 2017

platinumelite

Eastgate staff is always friendly and helpful. Management must be good as the employee turnover is low--many have been there over ten years.

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Beautiful lobby

By

March 09, 2017

club

The lobby is beautiful.
The staff was friendly.
The rooms spotless.
The dinner in the restaurant was delicious.
All around excellent experience.
Thank you

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great

By

March 08, 2017

club

the silver hair lady with black glasses at resturant hottess stand in mornings was delightful. wish could hv checked in a bit earlier. but was ok. will resuest same room again. perfect.
really enjoy your facility and location.
I will say Mr. Mc Sweeny was great responding to my e mails prior to arriving.

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Meeting in Batavis

By

March 07, 2017

club

The hotel is a bit dated, but the cleanliness and efficient staff made up for that.
I had trouble making my reservation. It took thee calls to get a confirmation e-mailed to me. I do not know why, but the first two messages they said they sent never arrived. The third one did.

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Awesome service.

By

March 07, 2017

From the moment walked in we were greeted till the next morning at breakfast. Awesome staff there. Always asked if we needed anything and if everything was ok

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