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Rated 4.5 out of 5 by 263 reviewers.
Rated 3.0 out of 5.0 by It was okay, not great You can tell the building is old. The hallways have the smell of old stale smoke, but at least my room did not smell. The rooms were clean and the furniture is updated. The only major problem we had was when we arrived all 3 of our rooms did not have the heat turned on and it was the middle of winter. My room was 60 degrees when I first arrived. The heat did work after it was turned on, but I would expect a hotel like this to have the heat turned on especially if they know we are checking in. Also there is no breakfast included, which is a little disappointing. I usually love holiday inn's but this one did not meet my expectations. I've stayed at many other hotels within this hotel brand that are much nicer and offer better amenities. March 2, 2015
Rated 5.0 out of 5.0 by Anniversary Getaway We were more than pleased to stay at the hotel in Eastgate Oh, it was our 2nd time there, loved the king Whirlpool suite, very friendly staff and house keeping February 26, 2015
Rated 5.0 out of 5.0 by Wonderful Hotel I am a Platinum member and spend over 200 nights a year at IHG properties. This hotel is one of the best that I visit. The staff has to be among the best in America. Everyone from maintenance personnel to desk clerks, maids and restaurant servers couldn't have been nicer. It was a barrage of "good morning" "are you enjoying your stay" and "thanks for staying with us". I have been here before and will most definitely be back again. February 26, 2015
Rated 4.0 out of 5.0 by Great hospitality I had a great stay and enjoyed great hospitality. The rooms are good and the service is great. February 25, 2015
Rated 5.0 out of 5.0 by Had an excellent stay This Cincinnati Holiday Inn Express is one of our favorites. We received a very nice upgrade to a 2 bdrm suite which was very comfortable for our party of 4. Everything we required was very handy at the hotel. The complimentary breakfast buffet was excellent. The entire hotel staff was very attentive and friendly and promptly took care of any questions or needs we had. We will definitely be back! February 23, 2015
Rated 5.0 out of 5.0 by Good experience overall We stay at this location while on business and find it convient with the restaurant in hotel. Breakfast has a good choice. The gym has great equipment and works well. February 22, 2015
Rated 5.0 out of 5.0 by favorite getaway me and my wife live close we come here often just to get away from every day life kinda like a getaway we have never had a bad expeierence here always amazing February 20, 2015
Rated 5.0 out of 5.0 by My stay was cut short, looking forward to return. Nice facility, comfortable room. Snow cut our work project short, but I hope to return soon to complete the work and my stay. Only had the opportunity for one dinner in the restaurant, but the food was good. I want to come back and try the pool for my therapy exercise. It was full of kids while I was there. February 19, 2015
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